--- title: Alerts description: The “Alerts” section allows you to view and edit the list of all the alerts received by mailers, change the status of the alert, view grouped lists of alerts, and save alert’s reports. --- [Skip to content](https://support.phonexa.com/alerts#main-content) [![phonexa\_logo-white](https://support.phonexa.com/hubfs/phonexa_logo-white.svg)](https://support.phonexa.com/?hsLang=en) Open main navigation Close main navigation - [➜\]](https://phonexa.com/) [➜\]](https://phonexa.com/?hsLang=en) Phonexa Support Center - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.phonexa.com/?hsLang=en) 2. [Opt-Intel](https://support.phonexa.com/opt-intel?hsLang=en) 3. [All Reports](https://support.phonexa.com/opt-intel?hsLang=en#all-reports) # Alerts ## The “Alerts” section allows you to view and edit the list of all the alerts received by mailers, change the status of the alert, view grouped lists of alerts, and save alert’s reports. To view the report, go to the **All Reports \> Alerts** section. [![alerts-1](https://support.phonexa.com/hs-fs/hubfs/alerts-1.png?width=670&height=305&name=alerts-1.png)](https://support.phonexa.com/hubfs/alerts-1.png?hsLang=en) The “**Alerts**” report contains the following information: - **Date:** The alert creation date. - **Type:** The type of the alert *(Complaint or Non-Compliance)*. - **Status:** The status of the alert. - **Mailer:** The name of the mailer. - **Campaign:** The name of the Campaign. - **List:** The name of the list. - **Email:** An email that has been unsubscribed twice. *Note: For the Non-Compliance alerts, the value is 0.* - **Alert:** The alert event. *Note:* *For the Complaint alerts, a “User is getting emails five days after opt-out” message is shown. For the Non-Compliance alerts, a “Campaign has not been reviewed by mailer for N days” message is displayed. The “N” number of days is set up in the **Project Settings** section.*   - [General information](https://support.phonexa.com/general-information?hsLang=en#main-content) - [Account Settings](https://support.phonexa.com/general-information?hsLang=en#account-settings) - [Security Settings](https://support.phonexa.com/general-information?hsLang=en#security-settings) - [Users](https://support.phonexa.com/general-information?hsLang=en#users) - [System Customization](https://support.phonexa.com/general-information?hsLang=en#system-customization) - [Project Customization](https://support.phonexa.com/general-information?hsLang=en#project-customization) - [Product Customization](https://support.phonexa.com/general-information?hsLang=en#product-customization) - [System Management](https://support.phonexa.com/general-information?hsLang=en#system-management) - [Support](https://support.phonexa.com/general-information?hsLang=en#support) - [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#main-content) - [Extra Features](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#extra-features) - [Publisher Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-configuration) - [Client Management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#client-management) - [System Logs](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#system-logs) - [Documents And References](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#documents-and-references) - [Reports and Analytics](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#reports-and-analytics) - [Publisher management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-management) - [Call Logic Customization](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#call-logic-customization) - [Campaign Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#campaign-configuration) - [Feed CMS](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#feed-cms) - [Event Tracking](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#event-tracking) - [iClear](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#iclear) - [E-Delivery](https://support.phonexa.com/e-delivery?hsLang=en#main-content) - [List Management](https://support.phonexa.com/e-delivery?hsLang=en#list-management) - [Email Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#email-campaigns) - [SMS Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#sms-campaigns) - [Reports](https://support.phonexa.com/e-delivery?hsLang=en#reports) - [Suppression Management](https://support.phonexa.com/e-delivery?hsLang=en#suppression-management) - [Books360](https://support.phonexa.com/books360?hsLang=en#main-content) - [Books 360 Integration](https://support.phonexa.com/books360?hsLang=en#books-360-integration) - [Vendor Management](https://support.phonexa.com/books360?hsLang=en#vendor-management) - [Account](https://support.phonexa.com/books360?hsLang=en#account) - [Customer Management](https://support.phonexa.com/books360?hsLang=en#customer-management) - [Opt-Intel](https://support.phonexa.com/opt-intel?hsLang=en#main-content) - [List Management](https://support.phonexa.com/opt-intel?hsLang=en#list-management) - [All Reports](https://support.phonexa.com/opt-intel?hsLang=en#all-reports) - [Mailers](https://support.phonexa.com/opt-intel?hsLang=en#mailers) - [Campaigns](https://support.phonexa.com/opt-intel?hsLang=en#campaigns) - [System Management](https://support.phonexa.com/opt-intel?hsLang=en#system-management) - [HitMetrix](https://support.phonexa.com/hitmetrix?hsLang=en#main-content) - [Analytics](https://support.phonexa.com/hitmetrix?hsLang=en#analytics) - [Heatmaps](https://support.phonexa.com/hitmetrix?hsLang=en#heatmaps) - [System Management](https://support.phonexa.com/hitmetrix?hsLang=en#system-management) - [Lynx](https://support.phonexa.com/lynx?hsLang=en#main-content) - [Offers](https://support.phonexa.com/lynx?hsLang=en#offers) - [LYNX Reports](https://support.phonexa.com/lynx?hsLang=en#lynx-reports) - [Advertisers](https://support.phonexa.com/lynx?hsLang=en#advertisers) - [Affiliates](https://support.phonexa.com/lynx?hsLang=en#affiliates) - [Account Settings](https://support.phonexa.com/lynx?hsLang=en#account-settings) - [Cloud PBX](https://support.phonexa.com/cloud-pbx?hsLang=en) [![Phonexa\_logo\_color](https://support.phonexa.com/hubfs/Phonexa_logo_color.svg "Phonexa_logo_color")](https://phonexa.com/?hsLang=en) Phonexa Knowledge Base Copyright © 2026, Phonexa