Looking to manage campaign rotation in the ping tree? Check our detailed guide to the Buyer Ping Tree Rotation option.
The Buyer Ping Tree Rotation option allows you to set a strict position for campaigns’ rotation in a ping tree. Once the feature is enabled, the additional block of settings appears for the Buyer settings page.
Note: the feature is available only for the Priority and Weight ping tree strategies of the LMS component.
To enable the feature, go to the System Management > General > Project section, click the “LMS & Call Logic” tab, and select the “Additional Components” tab.
![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-1.comio33886079537691785e12635ff56da9742sys_man_project_settings_buyer_rotation-2.png)
Switch the “ON/OFF” button in the “Advanced tools” block for the “Buyer Ping Tree Rotation” option. Click the “Save” button to complete.
![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-1.comio338860797de395ec0f3091af68c1e7b77sys_man_project_settings_buyer_rotation_block-2.png)
Once the feature is enabled, the additional block of settings appears for the Buyer settings page. To set the current rotation state for the specific buyers in a ping tree, the corresponding buyers must have the Direct Ping Tree Rotation configuration enabled. To enable the option, go to the Client Management > Buyer List section, select the buyer from the list, and click the "Settings" button in the "Actions" column. Select the "Turn On" option from the "Direct Ping Tree Rotation" drop-down list of the "Advanced Settings" tab. Click the “Save” button to complete.
![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio329625823665545aaddbbe9f7c242098fNb-7jUJ_hLPcEuch0Bd__gzO1HvTFWJorPDBDdtSug1_xedg8PEZVnkS2xomid-2.png)
After all of the steps mentioned above are completed for the chosen buyers - their current rotation position in the ping tree becomes fixed. The rest of the campaigns for the buyers with a disabled direct ping tree option act according to the chosen ping tree strategy (Priority / Weight). Note: It is required at least two buyers in a ping tree to have the feature enabled for the described rotation logic to work correctly.