---
title: Disabled links
description: The Disabled links section will explain how to disable a tracking link of a partner as well as how to manage the existing disabled links.
---
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# Disabled links
## The Disabled links section will explain how to disable a tracking link of a partner as well as how to manage the existing disabled links.
The **Disabled Links** section will explain how to disable a tracking link of an affiliate as well as how to manage the existing disabled links.
The **“Disabled links”** section allows you to disable an affiliate tracking link and displays a list of the existing disabled links.
To view the list of disabled links, go to the **Offers \> Disabled Links** section.
[](https://support.phonexa.com/hubfs/Disabled%20Links%201.png?hsLang=en)
You can narrow down the search results by using the following filters:
- **Advertiser:** Select the related Advertiser.
- **Offer:** Select the corresponding Offer.
The list of disabled affiliate tracking links contains the following information:
- **ID:** The unique identification number of the disabled link.
- **Advertiser:** The name of the related Advertiser.
- **Offer:** The name of the corresponding Offer.
- **Affiliates:** The name of the related Affiliate(s).
- **Source:** The name of the traffic source related to this link.
- **Sub:** The value stored in the **“Sub\_ID”** field. The **“Sub\_ID”** is a specific parameter that will be compared with the corresponding one from the Tracking Link.
- **Exact Match:** The approach for the link disabling that is based on the exact Sub\_ID or source parameters presence (*Yes, No*). The **“Yes”** value indicates that the link for disabling contains the exact Sub\_ID or source parameters. The **“No”** value means that all traffic from the selected Advertiser, Offer, and Source will be disabled.
- **Added:** The date and time of the disabled link creation.
To create a new disabled link, click the **“Add”** button and fill in the following fields in the **“Add Disabled Link”** pop-up window:
- **Advertiser:** Select the related Advertiser (*mandatory*).
- **Offer:** Select the corresponding Offer (*mandatory*).
- **Affiliates:** Select the corresponding Affiliate(s).
- **Source:** Enter the traffic source related to this link.
- **Sub1:** Enter the value for comparison in the *“Sub1”* field.
- **Sub2:** Enter the value for comparison in the *“Sub2”* field.
- **Sub3:** Enter the value for comparison in the *“Sub3”* field.
- **Sub4:** Enter the value for comparison in the *“Sub4”* field.
- **Sub5:** Enter the value for comparison in the *“Sub5”* field.
- **Exact Match:** Select the approach for the link disabling that is based on the exact Sub\_ID or source parameters presence.
- Set the **“Yes”** value to indicate that the link for disabling contains the exact Sub\_ID or source parameters.
- Set the **“No”** value to indicate that all traffic from the selected Advertiser, Offer, and Source will be disabled.
Click the **“Add”** button to complete the action.
*Note: The* ***“Advertiser”*** *and the* ***“Offer”*** *fields are mandatory for the Disable Link creation. These fields can not be edited for the existing Dialing Link record.*
[](https://support.phonexa.com/hubfs/Disabled%20Links%202.png?hsLang=en)
To edit the existing disabled link, click the **“Edit”** button in the **“Actions”** column and change the following settings in the **“Edit”** pop-up window:
- **Affiliates:** Change the corresponding Affiliate.
- **Source:** Change the traffic source related to this link.
- **Sub1:** Change the value for comparison in the *“Sub1”* field.
- **Sub2:** Change the value for comparison in the *“Sub2”* field.
- **Sub3:** Change the value for comparison in the *“Sub3”* field.
- **Sub4:** Change the value for comparison in the *“Sub4”* field.
- **Sub5:** Change the value for comparison in the *“Sub5”* field.
- **Exact Match:** Change the approach for the link disabling that is based on the exact Sub\_ID or source parameters presence.
Click the **“Save”** button to complete the changes.
[](https://support.phonexa.com/hubfs/Disabled%20Links%203.png?hsLang=en)
To remove the disabled link from the list, click the **“Delete”** button in the **“Actions”** column. Confirm the deletion operation by clicking the **“Delete”** button in the **“Delete”** pop-up window.
[](https://support.phonexa.com/hubfs/Disabled%20Links%204.png?hsLang=en)
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