All Collections
General information
Account Settings
How to update your Phone Number and Email configurations
How to update your Phone Number and Email configurations
Check these detailed instructions on how to update your Phone Number and Email configurations in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

You can view the detailed instruction on how to update your phone number and email configurations and set a specific contact as your primary contact.

To update your phone number and email configurations go to the Account Settings > My Profile section and click the “Contact Settings” tab.

To update the phone number click the “Add New Contact” button. In the pop-up window select the “Cell Phone” or the “Landline” option from the “Type” drop-down list and fill in the phone number. Phone number must be between 10-15 digits and entered in the following format: +[country code][area code][phone number]. To complete click the “Add” button.

To update the email address click the “Add New Contact” button. In the pop-up window select the “Email” option from the “Type” drop-down list and fill in the email address value. To complete click the “Add” button.

Once you updated the new contacts to your profile they are in “Disabled” status. To activate the new configuration, select the contact from the “Contact Settings” list and click the “Verify” button. In the pop-up window fill in the verification code that has been sent to your email or cell phone number and click the “Verify” button. The landline phone number doesn’t require verification. After verification, the chosen contact obtains the “Active” status.

To set a specific contact as your primary contact, select the contact from the “Contact Settings” list and click the “Set Primary” button. In the pop-up window click the “Set Primary” button to confirm.



To delete the contact, select the contact from the “Contact Settings” list and click the “Delete” button. In the pop-up window click the “Delete” button to confirm.

Did this answer your question?