The Notifications option allows you to manage timeout and cap-out notifications. You can choose a default configuration from the drop-down list at the top of the main block or manage default notifications.
Notifications - here available options to manage timeout and cap-out notifications. You can choose an existing configuration from the drop-down list at the top of the main block. Below you can enable or disable “Timeout Automation”, “Timeout Notifications”, “Cap Notifications” settings blocks using “ON/OFF” values.
In the “Timeout Automation” block you can manage:
Maximum % of timeouts
Minimum number of timeouts
Timeouts within past
Pause the campaign for (X) minutes
The “Timeout Notifications” block contains the following settings:
Notification recipient list - the list of emails, on which notifications should be sent.
Maximum number of notifications - number of letters with notifications, that can be sent within the time in the “Notification frequency” field.
Notification frequency - indicates, how often the notification emails will be sent (in hours).
In the “Cap Notifications” block you can put a list of recipients for such kinds of notifications in the “Notification recipient list” field.
The “Integration Error Notifications” block contains the following settings:
Notifications recipient email(s) comma-separated - Enter the email address of the recipient.
Maximum numbers of errors - Enter the number of errors after which a notification will be sent
Error within past - Enter the time range (in min) for sending error notifications.
To manage default notifications for Buyer click the “click here” button in the block with the “The buyer's default notification setting is empty” message. The system will redirect you to the “Default Notifications” block in the Buyer’s Profile (Client Management > Buyer List > Actions column > Settings button > Default Notifications tab). This message is shown only if Notification settings are not configured in the Buyer’s Profile.
To manage default notifications for Buyer click the “click here” button in the block with the “The buyer's default notification setting is empty” message.
More details about Buyer’s Notifications Settings in the Knowledge Base.
The “Reset to Buyer’s Default” button allows you to restore the current campaign’s notification settings and set up the Buyer’s Default Notifications configuration.