The System Subscription section allows you to manage additional services and features for Phonexa platforms. You may enable or disable available features and review their cost.
To view the list of the components and corresponding additional services or features, go to the System Management > System Subscriptions section.
You can enable or disable the services and features for the following system platforms:
Call Logic
LMS SYNC
E-Delivery
Opt-Intel
Books360
Advanced Reporting
Advanced tools
To view the list of the services, select the corresponding platform and click the “Additional Features” link.
The list of available services contains the following information:
Feature: The name of the feature or service.
Unit: The name of the unit for accounting.
Price: The current price of the service per unit.
Status: The current status of the service or feature (Enabled, Disabled, Core Feature).
To enable the service, click the “View/Edit” button in the “Action” column, then click the “Activate” button in the pop-up window.
To disable the currently active service, click the “View/Edit” button in the “Action” column, then click the “Deactivate” button in the pop-up window.
To switch the component suite, click the “Switch To Suite” button at the right top corner of the page. Note: This option can be performed by the System Owner only.
Select the type of the Suite in the “Suite” field and click the “Save” button in the “Switch to Suite” pop-up window. The following suites are available: Lite, Premium, Enterprise.
Note that you can only upgrade the current Suite.
To view the information about the services and features activity and track the status changes, go to the All Reports > Logs > System Subscription section.
You can narrow down the search result by using the following filters:
Date: Select the date range.
User: Select the user that has changed the status of the service or feature.
Action: Select the action done with the service or feature (All, on, off).
Option: Enter the name of the service or feature.
Price: Enter the price for the unit of the service usage.
Unit Plural: Enter the name of the unit for the accounting.
The system subscription management log contains the following information:
ID: The unique identification number of the log record.
User: The name of the user that managed the status of the service or feature.
Option: The name of the additional service or feature.
Price: The price for the unit of the service usage for accounting.
Unit Plural: The name of the service usage unit.
Date: The date and time of the service’s status modification.
Action: The name of the action done for the service or feature (on, off).