The “Alerts” section allows you to view and edit the list of all the alerts received by mailers. To view the report, go to the Reports > Alerts section.
The “Alert” section displays the following data:
Date - the alert creation date.
Type - the alert type (Complaint or Non-Compliance).
Status - alert status.
Mailer - the name of the mailer.
Campaign - the name of the campaign.
List - the list name.
Email - an email that’s been unsubscribed twice. For the Non-Compliance alerts, the value is 0;
Alert - the alert event. For the Complaint alerts, a “User is getting emails five days after opt-out” message will be shown. For the Non-Compliance alerts, a “Campaign has not been reviewed by mailer for N days” message will be displayed. The “N” number of days is set up in the project settings.
To view the report grouped by Date, Type, Mailer, Campaign, and List, click the proper tab.
To delete the alert, click the “Delete” button and follow the instructions to proceed.
To save the report or load the previously saved report, click the corresponding “Save” or “Load” buttons. The saved report will be added to the “Saved Reports” section.