The “Email Lists” section allows you to add, edit, and delete email lists and verify emails. There are two types of lists available in the system. The “Single List” contains email addresses, and the “Grouped List” contains several Single Lists. To manage the email lists, go to the List Management > Email Lists section.

The “Email Lists” section displays the following data:

ID - the list ID

Created - the creation date

Name - the list name

Type - the list type (Single List or Grouped List)

Status - the list status (Active or Deleted)

Emails - the number of emails

Opt-Outs - the number of opt-outs

Complaints - the number of complaints received from users who are getting emails five days after opt-out.

Non-Compliance - the number of non-compliance alerts when a mailer has not reviewed the campaign for a set number of days.

To add a new list, click the “Create New List” button. The system will forward you to the tab to fill in the required fields.

To create a single list, select the “Single List” tab, and fill out the following fields:

List Name - enter the name of the list.

Suppress Domains - enter the domain name you want to suppress on the list level.

Handling Opt-Outs - select one of the options to define how the system is handling opt-outs:

  • Use default settings

  • Redirect users after opt-out

  • Use Internal opt-out page

  • Opt-outs are handled by a third-party

Opt-Out Domain - select the domain the system uses during the redirect after the user clicks the unsubscribe links (Default Domain or System Domain).

Storage Setting - select the data storage method: MD5&Plain (both encrypted and plain text) or MD5 (encrypted only).

List Access - select one of the options to define the format of the list downloaded by the mailer, the mailer’s access to the list cleansing, and the download deltas options. (Use default settings or Override default settings).

To create the grouped list, select the “Grouped List” tab, and fill out the following fields:

List Name - enter the name of the list.

Suppress Domains - enter the domain name you want to suppress on the list level when you perform list cleansing.

Handling Opt-Outs - select one of the options to define how the system is handling opt-outs:

  • Use default settings

  • Redirect users after opt-out

  • Use Internal opt-out page

  • Opt-outs are handled by a third-party

Opt-Out Domain - select the domain the system uses during the redirect after the user clicks the unsubscribe links. (Default Domain or System Domain).

Distribution Lists - choose the Single Lists to be combined into the Grouped List.

Collection Lists - choose the Single List(s) you want the new opt-outs to be shared with. When an opt-out collected by any campaign that uses this Grouped List, it will be shared with the Single List(s) added to the Collections Lists.

List Access - select one of the options to define the format of the list downloaded by the mailers, the mailer's access to the list cleansing, and the download deltas options. (Use default settings or Override default settings).

To get detailed information about the list, click the “View” button.

Email Lists - view-1

To perform real-time email validation that combines email hygiene and email verification categorizes email addresses based on quality, and determines relevant, responsive emails, click the "Verify Emails" button and enter "Yes" in the proper field to confirm the verification. Please note that email verification can be done only once a month.

Email Lists - verify emails

To download the list, click the “Download” button. You can set the format of the downloaded list by selecting the following options:

Encrypted MD5 - check the box to download the emails in the encrypted format.

Plain Contact - check the box to download the emails in the plain text format. This option is only available if contacts are stored in Plain&MD5 format.

Import Datetime - check the box to add the contact creation date column to the list.

Opt-Out IP - check the box to add the out-out IP address to the list.

Verification Status - check the box to add the contact verification status to the list.

Verification Date - check the box to add the contact verification date to the list.

Zip Opt-Out File - check the box to download the list in the .zip file format.

Password For Zip - select the checkbox to set the password for the .zip file. Enter your password in the "Password" field that appears below.

Collection Type - select the type of contacts to be included in the list. (Both Collected & Imported, Collected via Opt-Out Pages Only, Imported Emails/MD5s only).

Mailer - select the mailer to download the opt-outs for the specific mailer or select All to download all contacts.

Campaign - select the campaign related to the chosen mailer to download the opt-outs for the specific campaign only or select All to download all contacts related to the mailer(s).

Field Separator - select the field separator for the list. (Semicolon, comma, tab, pipe).

Domain Suffix - (optional) enter the domain suffix to download contacts for the specified domains only, e.g., gmail.com. You can list the domains using commas.

From/To - (optional) enter the start and end dates to include the contacts added to the list during a specified time frame.

To download the list in the selected format, click the “Download” button.

Email Lists - download-2

To add the emails to the list, click the “Add Emails” button. You can upload the file with the email list or enter it to the “Paste List” field and click the “Add Emails” button.

Email Lists - add emails

To delete a list, click the “Delete” button, follow the instructions, and click the “Delete” button to confirm your action.

Email Lists - delete


Did this answer your question?