The Delivery Channels section allows you to add and configure ESP Delivery Channels and Campaign integrations. You can change and configure ESP settings and add all the necessary integrations.

To view the Delivery Channels list, go to the Email Campaigns > Settings > Delivery Channels section.

The results contain the following information:

  • ID: The unique identification number of the Channel.

  • Name: The name of the Channel.

  • Delivery Channel / ESP: The type of the Channel.

Note: You can read more about How To Create Email/SMS Delivery Channels (ESP Integrations) and SMTP Delivery Channels in these Knowledge Base articles.

  • Created At: The date of Delivery Channel / ESP creation.

  • Status: Status selected for the Channel (Active, Deleted, Disabled, Duplicating).

You can narrow down the search results by using the following filters:

  • Channel name: Enter the name of the Channel.

  • Delivery Channel / ESP: Select the Channel type.

  • Created At: Select the date it was created.

  • Status: Select the status of the Channel.

To create a new Channel, click the “Add Delivery Channel” button. Next, fill in the name of the Channel in the “Name” field and click the “Add” button to complete.

To configure the existing Channel, click the “Settings” button in the “Actions” column, and the system will redirect you to the setup page.

The “Delivery Channel Set Up” page contains seven tabs:

  • Global

  • Integration

  • From/Reply Emails

  • Email Box Monitors

  • Speed Limitation

  • Validation Log

  • Request Log

In the “Global” tab, you can rename the Channel in the “Name” field. To remove the Channel from the system, click the “Delete Channel” button. To check the correctness of the Channel settings, click the “Validate Channel Settings” button. Click the “Save” button to complete.

In the “Integration” tab, you can select the required ESP (such as MailGun, MailJet, Postmark, AmazonSES, SMTP, and others) from the drop-down list in the “Select ESP” field. Fill in the required fields below based on the selected ESP type. The set of fields is individual for each ESP type.

In the “From/Reply Emails” tab, you can add an email for sending or replying options.

Click the “Confirm” button and enter the verification code in the pop-up window to verify the email. To initiate re-submitting the verification code, click the “Resend Code” button.

Click the “Add Email” button to put a new email address on the list. Fill in the name in the “From Name” field. Next, enter the email address in the “From Email” field and click the “Add” button to complete.

To rename the email, click the “Edit” button in the “Actions” column and enter new data in the “From Name” field in the pop-up window.

Click the “Save” button to complete.

Click the “Set As Default” button in the “Actions” column to change the default email. Then, click the “Set Default” button to complete.

To delete the email, click the “Delete” button in the “Actions” column. Then, click the “Delete” button to complete.

The “Emails box monitors” tab allows you to use keywords to automatically separate the emails between the unsubscribe list and the global suppression list.

The “Emails Box Monitors” tab contains the following information:

  • ID: The unique identification number of the Email Box Monitor.

  • Host Name: The host name of the Email Box Monitor.

  • Email: The email address of the Email Box Monitor.

  • User name: The user name of the Email Box Monitor.

  • Status: Status of the Email Box Monitor.

Click the “Add Box” button to set up the email box monitors and fill the following fields in the “Add New” pop-up window:

  • Host name: Enter the SMTP connection type of your email address (imap.gmail.com, pop.mail.yahoo.com, etc.).

  • Email: Enter the email address that will receive the Unsubscribe and Global Suppression reply emails.

  • Username: Enter the user name for the Email monitor (same as email address).

  • Password: Enter the password from your email address.

  • Service: Select the email protocols (IMAP, POP3).

  • Port: Enter the port number.

  • Protocol: Select the protocol (NOTLS, TLS, SSL).

  • Keyword(s) comma-separated (Unsubscribe): Enter the keyword (Stop, No, etc.).

Note: The system will check the emails, and if the keywords are found, the email will be marked as Unsubscribe.

  • Keyword(s) comma separated (Global Suppression): Enter the keyword (Stop, No, etc.).

Note: The system will check the emails, and if the keywords will be found an email will be marked as Unsubscribe.

Click the “Save” button to confirm.

In the “Speed Limitation” tab, you can set up speed limitations on the global level or only specific domains. To configure global limits, check the “Enable Global Speed Limitation” box and enter the required values in the “Cap Per Month” and “Speed Per Second” fields.

To configure limits for specific domains, check the “Enable per domain limitation” box and enter one or more domain names in the “Domain” field. Specify the number of minutes the campaign will be paused for and the number of emails to send before the pause. You can change the number of emails or time range using the “-” or “+” buttons. Individual settings are provided for each domain.

Example: You can set a rule for Domain 1 to send three emails and then pause the campaign for this domain for two minutes. After the pause, another three emails will be sent before the next pause.

To complete the setup process, click the “Save” button.

In the “Validation Log” tab, you can view the Email Monitor validation history. The “Validation Log” tab contains the following information:

  • Time: The exact time of the event.

  • Type: The type of the event.

  • Message: Information about the event.

The “Request Log” tab shows the Email Monitor log entries and their duration. The “Request Log” tab contains the following information:

  • Time: The exact time of the event request.

  • Uri: Uniform Resource Identifier of the event request.

  • Duration: The duration of the event request.

Click the “View” button in the “Action” column to view the complete information about the log.

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