The “Shortener Domain” option allows you to shorten the URL to add your short domains for your instance and use them in rotation for your SMS campaigns.

To set up the option go to the SMS Campaigns > Settings > Links Management section.

To generate a list of the existing domains, use the next filter fields :

  • Domain - enter the domain’s name

  • Status - choose the domain status from the drop-down list (Active, Inactive)

The domains list displays the following data:

  • ID - the domain ID number.

  • Domain - the added shortened domain. By clicking the domain, you may check the status of the domain (a green circle means the domain is active and ready to use).

  • Created At - the domain creation date and time.

  • Actions - contains the “X Delete” button to remove the domain.

To add a new third-party domain, click the “Add Domain” button. In the pop-up window, fill in the domain name in the “Domain” field and click the “Add” button to proceed.

add domain

The system will display the success message and a text with instructions on how to configure the domain DNS Nameserver. To make the domain active, copy the NS records and add them to your domain registrar. The propagation of this change could take up to 24 hrs.

add domain step 2

To update the domain status, select the domain record from the list and click the domain link.

Click the “Re-Check NS” button in the pop-up window.

recheck 2 domains tab

After the propagation of the NS record, the “Inactive” domain status will change to the “Active” status, the record in the domains list turns from grey to green color, and the shortened domain becomes available to use.

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