To view the “Delivery summary” report, go to All Reports > Mailing Reports > Delivery Summary.
The section contains four tabs:
Group by Hour.
Group by Date.
Group by Month.
Group by Year.
In the “Group by Hour” tab, you can view the hourly summary breakdown.
The block with the graph contains the following information:
Sent: The total number of sent emails.
Failed: The number of failed to send emails.
Delivered, %: The number of delivered emails and a percentage of sent and delivered values.
Soft Bounced, %: The total number of not delivered emails from all Campaigns due to email service issues and their percentage in the total number of sent emails.
Hard Bounced, %: The total number of not delivered emails from all Campaigns due to email address issues and their percentage of the total number of sent emails.
Total Opens: The total number of opened emails of all Campaigns.
Unique Opens, %: The total number of unique opens and the open rate.
Total Clicks: The total number of email link clicks.
Unique Clicks, %: The number of unique email link clicks and click-to-open rate (the percentage of the unique clicks and unique opens).
Spam Reported, %: The total number of emails that users marked as “Spam” and spam rate.
Unsubscribed, %: The total number of unsubscribed emails and unsubscribe rate.
The block with the report contains the following information:
Hour: The hour intervals.
Campaigns: The number of Campaigns.
Sent: The total number of sent emails.
Failed: The number of failed to send emails.
Delivered, %: The number of delivered emails and a percentage of sent and delivered values.
Soft Bounced, %: The total number of not delivered emails from all Campaigns due to email service issues and their percentage in the total number of sent emails.
Hard Bounced, %: The total number of not delivered emails from all Campaigns due to email address issues and their percentage of the total number of sent emails.
Total Opens: The total number of opened emails of all Campaigns.
Unique Opens, %: The total number of unique opens and the open rate.
Total Clicks: The total number of email link clicks.
Unique Clicks, %: The number of unique email link clicks and click-to-open rate (the percentage of the unique clicks and unique opens).
Clicks Through, %: The percentage of the unique clicks and the total number of the delivered emails.
Spam Reported, %: The total number of emails that users marked as “Spam” and spam rate.
Unsubscribed, %: The total number of unsubscribed emails and unsubscribe rate.
You can narrow down the search results by using the following filters:
Date: Select the date range for the report.
Campaign: Select the Campaign.
Campaign Label: Select the Campaign label.
In the “Group by Date” tab, you can view the daily summary breakdown. You can narrow down the search results by using the following filters:
Date: Select the date range for the report.
Campaign: Select the Campaign from the existing one.
Campaign Label: Select the Campaign label from the existing one.
To view the detailed information for a certain date, click the “Detail” button in the “Actions” column. In the “Statistics for MM/DD/YYYY” pop-up window, you will see the detailed breakdown for that date. In the “Campaign” column use the following buttons to go to the corresponding reports:
Statistics by Platform redirects to the Recipient Summary report > Group by Platform tab.
Statistics by Browser redirects to the Recipient Summary report > Group by Browser tab.
Statistics by Country redirects to the Geolocation Summary report > Group by Country tab.
Statistics by Region redirects to the Geolocation Summary report > Group by Region tab.
Statistics by City redirects to the Geolocation Summary report > Group by City tab.
Statistics by Template redirects to the Campaign Summary report > Group by Template tab.
Statistics by Channel redirects to the Campaign Summary report > Group by Channel tab.
In the “Group by Month” tab, you can view the monthly summary breakdown. You can narrow down the search results by using the following filters:
Year: Select the date range for the report.
Month: Select the month.
Campaign: Select the Campaign.
Campaign Label: Select the Campaign label.
In the “Group by Year” tab, you can see the annual summary breakdown. You can narrow down the search results by using the following filters:
Year: Select the date range for the report.
Campaign: Select the Campaign.
Campaign Label: Select the Campaign label.