The Delivery Channels section allows you to add and configure ESP Delivery Channels and Campaign integrations.

To view the Delivery Channels list, go to the Email Campaigns > Settings > Delivery Channels section.

The delivery channel list contains the following information:

  • Created At: The date of Delivery Channel / ESP creation.

  • Status: Status selected for the Channel (Active, Deleted, Disabled, Duplicating).

You can narrow down the search results by using the following filters:

  • Channel name: Enter the name of the Channel.

  • Delivery Channel / ESP: Select the Channel type.

  • Created At: Select the date it was created.

  • Status: Select the status of the Channel.

To create a new Channel, click the “Add Delivery Channel” button. Next, fill in the name of the Channel in the “Name” field and click the “Add” button to complete.

To configure the existing Channel, click the “Settings” button in the “Actions” column, and the system will redirect you to the setup page.

The “Delivery Channel Set Up” page contains seven tabs:

Global

In the “Global” tab, you can rename the Channel in the “Name” field. To delete it, click the “Delete Channel” button. Check the Channel settings by clicking the “Validate Channel Settings” button. Click the “Save” button to complete.

Integration

In the “Integration” tab, you can select the required ESP (such as MailGun, MailJet, Postmark, AmazonSES, SMTP, and others) from the drop-down list in the “Select ESP” field. Fill in the required fields based on the selected ESP type. The set of fields depends on the ESP type.

Senders

In the “Senders” tab, you can configure sending or replying options. The “Senders” tab contains the following information:

  • ID: The unique identification number of the sender.

  • From Name: The name of the sender.

  • From Email: The email of the sender.

  • Sender Address: The sender's address (Address, City, State, ZIP / Postal).

To add a new sender email address to the list, click the “Add Sender” button. Fill in the following fields in the “Add New” pop-up window:

  • From Name: Enter the name of the sender.

  • From Email: Enter the email of the sender.

  • Sender Company Name: Enter the company name of the sender.

  • Sender Address: Enter the address of the sender.

  • Sender City: Enter the city of the sender.

  • Sender State / County: Enter the state or county of the sender.

  • Sender ZIP / Postal: Enter the Zip or Postal code of the sender.

Click the “Add” button to add a sender.

To complete the sender setup, verify the sender's email by inputting the verification code sent in the email. Click the “Confirm” button to send the verification email and enter the verification code in the pop-up window. Click the “Resend Code” button to resend the code.

To make any changes to the sender record, click the “Edit” button in the “Actions” column and enter new data in the “Edit” field in the pop-up window.

Click the “Set As Default” button in the “Actions” column to change the default sender.

Click the “Delete” button in the “Actions” column to delete the email.

Emails box monitors

The “Emails box monitors” tab allows you to set the inbox monitoring for the selected email boxes and automatically add emails to the unsubscribe or global suppression lists based on the detected keywords.

The “Emails Box Monitors” tab contains the following information:

  • ID: The unique identification number of the Email Box Monitor.

  • Host Name: The host name of the Email Box Monitor.

  • Email: The email address of the Email Box Monitor.

  • User name: The user name of the Email Box Monitor.

  • Status: Status of the Email Box Monitor.

Click the “Add Box” button to set up the email box monitors and fill the following fields in the “Add New” pop-up window:

  • Host name: Enter the SMTP connection type of your email address (imap.gmail.com, pop.mail.yahoo.com, etc.).

  • Email: Enter the email address to receive the Unsubscribe and Global Suppression reply emails.

  • Username: Enter the user name for the Email monitor (same as the email address).

  • Password: Enter the password from your email address.

  • Service: Select the email protocols (IMAP, POP3).

  • Port: Enter the port number.

  • Protocol: Select the protocol (NOTLS, TLS, SSL).

  • Keyword(s) comma-separated (Unsubscribe): Enter the keyword (Stop, No, etc.).

    Note: The system will check the emails for entered keywords and mark them as Unsubscribe if the keywords are found.

  • Keyword(s) comma-separated (Global Suppression): Enter the keyword (Stop, No, etc.).

    Note: The system will check the emails for entered keywords and mark them as Unsubscribe if the keywords are found.

Click the “Save” button to confirm.

Speed Limitation

In the “Speed Limitation” tab, you can set up speed limitations globally or for specific domains only. To configure and apply global limits, check the “Enable Global Speed Limitation” box and enter the required values in the “Cap Per Month” and “Speed Per Second” fields.

To configure limits for specific domains, check the “Enable per domain limitation” box and enter one or more domain names in the “Domain” field. Specify the number of minutes to pause the campaign and the number of emails to send before the pause. You can change the number of emails or time range using the “-” or “+” buttons. Each domain provides Individual settings.

Example: You can set a rule for Domain 1 to send three emails, pause the campaign for two minutes, then send another three emails before the next pause.

To complete the setup process, click the “Save” button.

Validation Log

In the “Validation Log” tab, you can view the Email Monitor validation history. The “Validation Log” tab contains the following information:

  • Time: The exact time of the event.

  • Type: The type of the event.

  • Message: Information about the event.

Request Log

The “Request Log” tab shows the Email Monitor log entries and their duration. The “Request Log” tab contains the following information:

  • Time: The exact time of the event request.

  • Uri: Uniform Resource Identifier of the event request.

  • Duration: The duration of the event request.

Click the “View” button in the “Action” column to view the complete information about the log.

Did this answer your question?