The IP Lookup service allows you to identify the lead’s geolocation information, such as country, region, city, latitude & longitude, ZIP code, etc., based on the retrieved IP address.

To enable the service, go to the Fraud Detector > iClear section and select a Product from the drop-down list.

Once you select the Product, you’ll be automatically redirected to the Lead Processing Rules (iClear) sub-tab. You may also navigate here by selecting the System Management > Products section on the left-hand menu and clicking on the “Settings” button for the corresponding product (Lead Processing Rules (iClear) sub-tab).

To configure the service, click the “Add Service” button in the Global Rules block. Fill in the following fields:

  • Select Third Party Service: Select the “IP Lookup” option.

  • Select a field to retrieve IP: Select which field the system will retrieve the IP from. Example: userIp.

  • % of leads lookup: Set the percentage of leads to be checked through this service.

Click the “Add” button to confirm.

Read more about the Global Rules and Advanced Rules configuration in this Knowledge Base article.

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