General information

Introduction to Phonexa's powerful tracking solutions

Support At Phonexa avatar
58 articles in this collection
Written by Support At Phonexa
System Customization

Product Configuration: Advanced Settings

Manage your settings and add features to your products. This page will guide you through product configuration and advanced settings.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Phonexa mobile app

Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Global Dashboard

Review the performance of all Phonexa components via Global Dashboard. Switch between all tools with ease using a single dashboard.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Product Builder

Create custom products with Product Builder. Walk through our step-by-step guide on how to add and configure your products.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Event schedule integration

Take advantage of event schedule integration. Phonexa offers custom PHP integrations that can be used to display events on your platform.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

CCPA

The CCPA feature allows you to add an unsubscribe link with additional keys (not mandatory) to your JS Form.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

API Access

Change existing API keys or add new ones with API Access. Get detailed documentation and access to your API keys.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Event Schedule

Event schedule makes editing and reviewing your meeting and event details simple. Change existing events or add new ones with a few clicks.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to activate the product?

Learn how to activate the product at Phonexa dashboard. This guide has simple step-by-step instructions on how to configure new products.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Message Templates

Adding a finishing touch to your message templates is simple. This page shows how to edit templates in LMS Sync and Call Logic messages.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

"Contact Us" page

As an affiliate, you can add an email relay to your LMS SYNC. Add a simple and effective "Contact Us" page following our guide.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

White Label

Here’s everything you need to know about the White Label feature for LMS Sync or Call Logic and high-class DDoS protection service.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Security Audit Page

Concerned about the safety of your account? Check our recommendations in this quick guide to the security audit page.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Appearance Customization

Looking to customize the system appearance? Here’s what you need to know about appearance customization available in your Project Settings.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Public documents

Wondering if you can store legal documents in the Phonexa system? Check our quick guide to Public documents for detailed instructions.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Employee Registration using Documents

Looking to set up or receive Documents from the system? Check our quick guide to employee registration using Documents.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Custom Menu Section

Wondering how you can create a custom menu section and add it to the main menu? Check our quick guide for detailed instructions.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Comment Groups

Wondering how you can enable specific user groups to see comments? Check our quick guide to the Comment Groups section.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Reporting Discrepancies Explained

Phonexa users now have the most common reporting discrepancies explained. Check this article for more information.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to set up a default product for the reports

Wondering if you can prioritize any of the products? Find out how to set up a default product for the reports in a few steps.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago
Support

How to Enable Remote Support

Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Request New Integration

Wondering if you can submit an integration request for a specific Buyer? Check our short guide and learn how to request new integration.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

System Updates

Wondering how to keep abreast of all the system updates? Check our detailed guide and learn how you can find all the relevant information.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Management

Looking for a way to assign tickets to specific departments? Check our guide to the Management section for detailed instructions.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Tickets

Here is how you can use the Tickets section to find, view, download or edit the status of any ticket in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Leads Test

Looking to test your leads? Check our quick guide and learn how to successfully run a leads test in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Tickets with Phonexa

Wondering if you can view the communication with Phonexa’s support? Check our quick guide to the Tickets with Phonexa section.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to use the Phonexa support chatbox

Looking to contact Phonexa’s support team instantly? Check this short guide and learn how to use the Phonexa support chatbox.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago
Users

How to Create a New User

Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Sub-user Account

Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Lynx affiliate registration as a publisher

Register as an LMS or Call Logic publisher within the Phonexa network. A step-by-step guide on LYNX affiliate registration as a publisher.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Publisher registration as a Lynx affiliate

Publisher registration as a LYNX affiliate and everything related to it. Enroll in the Phonexa LYNX program within minutes.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Support System Role

Looking to assign a Support Role to a user? Check our quick guide and find out everything there is to know about the Support System Role.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Registration page for publishers

Check these detailed guidelines on how to create custom forms and display the documents on the registration page for publishers.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to set up a default Publisher

Looking to assign the default Publisher? Find out how to set up a default Publisher in the Phonexa system in three easy steps.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to update your Phone Number and Email configurations

Check these detailed instructions on how to update your Phone Number and Email configurations in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to create a new Buyer

Wondering how to create a new Buyer and manage the Buyer settings? Check this comprehensive guide for detailed instructions.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to Set up Two Factor Authentication

Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Change Password in the Profile

Wondering how you can change password in the profile section? Check this short guide for detailed instructions.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to create a new Publisher

Looking to register a new Publisher? Check our quick guide on how to create a new Publisher in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Owner Instance Password Recovery and Backup Login Methods

Wondering how to receive the new password? Check this detailed guide to Owner Instance Password Recovery and Backup Login Methods.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Reset password

Forgot your password? Check this step-by-step instruction on how you can reset password in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Reset Password with Two-Factor Authentication

Looking to reset the system password for your employees? Check our short guide on how to reset password with Two-Factor Authentication.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

New User Registration on the Instance

Check our quick guide on how to successfully navigate the system and manage new user registration on the instance.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Change Password Under Admin Role

Wondering if you can change passwords for other users of the system? Here’s a quick guide on how to change password under the admin role.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Team

Here’s everything you need to know about using the Team section to create employee lists and manage information about the team members.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How to Create a Publisher Agent

Looking to assign a Publisher Agent role? Check these detailed instructions on how to create a Publisher Agent role in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How To Manage Agent Settings

Check this step-by-step instruction on how to manage Agent Settings and learn how to successfully view or edit settings in the systems.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

How To Set Up the Primary Cell Phone Number

Is there a simple way to add or manage your primary phone number? Find out in our guide on how to set up the Primary Cell Phone Number.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Trusted IP List

Learn how you can add new IP addresses to the Trusted IP List and manage them effortlessly in our short guide.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago
General Terms

Campaign

What is a Campaign and why do you need to create one? Here is everything you need to know about campaign types in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Publisher

What is the role of a Publisher in the Phonexa system? Check our short guide and find out everything there is to know about Publishers.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Post

What is Post and why do you need it? Here is everything you need to know about Post types in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Buyer

What is the role of a Buyer in the Phonexa system? Find out everything there is to know about Buyers registered in the system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Ping Tree

What is a ping tree? Here’s everything you need to know about Phonexa’s ping tree and ping tree types LMS Sync and Call Logic support.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Form

What is a form and how is it used by Publishers? Here is everything you need to know about the role of forms in the system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

System Roles

Wondering what are system roles? Here is everything you need to know about the levels of access in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago

Lead

What is a Lead and how is it used in the system? Check this short guide and find out about the role of Leads in the Phonexa system.
Support At Phonexa avatar
Written by Support At Phonexa
Updated over a week ago