Here’s how you can enable specific event notifications and assign templates for them in the Event Notifications section.
The Event Notifications section allows you to assign templates for the system-generated event notifications (both email and SMS). The Event Notifications are divided into tabs by platforms provided in the system. To view, go to the System Management > System Notifications > Event Notifications section.
The user under the Admin role can view the following tabs in the “Event Notifications” section:
General (Registration & Authentication / Support / System) - the set of general event notification settings.
LMS & Call Logic (Questionnaire / Agent Notifications / Buyer Notifications / API) - the set of event notification settings for the LMS or/and Call Logic modules.
E-Delivery - the set of event notification settings that are available for the E-Delivery module.
To enable specific Event Notifications, select the event template from the list, and choose the corresponding option from the drop-down list. For example, for the “USER REGISTRATION” template select the “USER REGISTRATION [DEFAULT]” option in the drop-down list.
To disable specific Event Notifications, select the event template from the list and choose the “Disabled” option in the drop-down list.
To customize the template select the event template from the list and click the “Edit” button. In the pop-up window fill in the data fields and click the “Save” button.
To enable all the default messages in a certain block of event notifications click the “Default” button placed beside the block name. To enable all the default messages for the entire tab of Event Notifications click the “Set Default For All Events” button.
To save all of the modifications in the tab click the “Save Event Notifications” button at the end of the page.