Here’s how you can enable specific event notifications and assign templates for them in the Event Notifications section.
The Event Notifications section allows you to assign templates for the system-generated event notifications (both email and SMS). The Event Notifications are divided into tabs by the platforms provided in the system. To view, go to the System Management > System Notifications > Event Notifications section.
The user under the Admin role can view the following tabs in the “Event Notifications” section:
- General (Registration & Authentication / Support / System): The set of general event notifications settings.
- LMS & Call Logic (Buyer Registration / Questionnaire / Agent Notifications / Publisher Notifications / Buyer Notifications / API / LMS & Call Logic System): The set of event notifications settings for the LMS and/or Call Logic modules.
- PBX (PBX Registration & Authentication / PBX): The set of event notifications settings that are available for the PBX module.
- E-Delivery: The set of event notifications settings that are available for the E-Delivery module.
- Lynx (Advertiser Notifications / Automation): The set of event notifications settings that are available for the Lynx module.
- Opt-Intel (Mailer Notifications / Admin Notifications): The set of event notifications settings that are available for the Opt-Intel module.
- Tracking: This tab lets you trigger actions when the notification event is generated.
To enable specific Event Notifications, select the event template from the list and choose the corresponding option from the drop-down list. For example, for the “USER REGISTRATION” template, select the “USER REGISTRATION [DEFAULT]” option in the drop-down list.
To disable specific Event Notifications, select the event template from the list and choose the “Disabled” option in the drop-down list.
To customize the template, select the event template from the list and click the “Edit” button. In the pop-up window, fill in the data fields and click the “Save” button.
To bulk change the connection of the templates, click the “Bulk Change” button, check the boxes of the corresponding templates, and click the “Change connection” button above.
In the “Change connection” pop-up window, select the connection that will be applied to the selected templates, and click the “Change Connection” button to finish.
To enable all the default messages in a certain block of event notifications, click the “Default” button placed beside the block name.
To enable all the default messages for the entire tab of Event Notifications, click the “Set Default For All Events” button.
To save all of the modifications in the tab, click the “Save Event Notifications” button at the end of the page.