--- title: Event Notifications description: Here’s how you can enable specific event notifications and assign templates for them in the Event Notifications section. --- [Skip to content](https://support.phonexa.com/event-notifications#main-content) [![phonexa\_logo-white](https://support.phonexa.com/hubfs/phonexa_logo-white.svg)](https://support.phonexa.com/?hsLang=en) Open main navigation Close main navigation - [➜\]](https://phonexa.com/) [➜\]](https://phonexa.com/?hsLang=en) Phonexa Support Center - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.phonexa.com/?hsLang=en) 2. [General information](https://support.phonexa.com/general-information?hsLang=en) 3. [System Management](https://support.phonexa.com/general-information?hsLang=en#system-management) # Event Notifications ## Here’s how you can enable specific event notifications and assign templates for them in the Event Notifications section.   The Event Notifications section allows you to assign templates for the system-generated event notifications (both email and SMS). The Event Notifications are divided into tabs by the platforms provided in the system. To view, go to the **System Management \> System Notifications \> Event Notifications** section. [![unnamed (71)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(71)-1.png?width=688&height=282&name=unnamed%20(71)-1.png)](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/unnamed%20(71)-1.png?hsLang=en) The user under the **Admin** role can view the following tabs in the **“Event Notifications”** section: - **General** *(Registration & Authentication* / *Support* / *System)*: The set of general event notifications settings. - **LMS & Call Logic** *(Buyer Registration / Questionnaire* / *Agent Notifications* / *Publisher Notifications / Buyer Notifications* / *API / LMS & Call Logic System)*: The set of event notifications settings for the LMS and/or Call Logic modules. - **PBX** *(PBX Registration & Authentication* / *PBX)*: The set of event notifications settings that are available for the PBX module. - **E-Delivery**: The set of event notifications settings that are available for the E-Delivery module. - **Lynx** *(Advertiser Notifications* / *Automation*): The set of event notifications settings that are available for the Lynx module. - **Opt-Intel** *(Mailer Notifications / Admin Notifications)*: The set of event notifications settings that are available for the Opt-Intel module. - **Tracking:** This tab lets you trigger actions when the notification event is generated. To enable specific Event Notifications, select the event template from the list and choose the corresponding option from the drop-down list. For example, for the **“USER REGISTRATION”** template, select the **“USER REGISTRATION \[DEFAULT\]”** option in the drop-down list.  To disable specific Event Notifications, select the event template from the list and choose the **“Disabled”** option in the drop-down list. [![unnamed (72)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(72)-1.png?width=688&height=325&name=unnamed%20(72)-1.png)](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/unnamed%20(72)-1.png?hsLang=en)To customize the template, select the event template from the list and click the **“Edit”** button. In the pop-up window, fill in the data fields and click the **“Save”** button. ![unnamed (73)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(73)-1.png?width=688&height=724&name=unnamed%20(73)-1.png)To bulk change the connection of the templates, click the **“Bulk Change”** button, check the boxes of the corresponding templates, and click the **“Change connection”** button above. [![unnamed (74)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(74)-1.png?width=688&height=283&name=unnamed%20(74)-1.png)](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/unnamed%20(74)-1.png?hsLang=en)In the **“Change connection”** pop-up window, select the connection that will be applied to the selected templates, and click the **“Change Connection”** button to finish. ![unnamed (75)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(75)-1.png?width=688&height=269&name=unnamed%20(75)-1.png)To enable all the default messages in a certain block of event notifications, click the **“Default”** button placed beside the block name. [![unnamed (76)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(76)-1.png?width=688&height=282&name=unnamed%20(76)-1.png)](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/unnamed%20(76)-1.png?hsLang=en)To enable all the default messages for the entire tab of Event Notifications, click the **“Set Default For All Events”** button. [![unnamed (77)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(77)-1.png?width=688&height=282&name=unnamed%20(77)-1.png)](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/unnamed%20(77)-1.png?hsLang=en)To save all of the modifications in the tab, click the **“Save Event Notifications”** button at the end of the page. [![unnamed (78)-1](https://support.phonexa.com/hs-fs/hubfs/Knowledge%20Base%20Import/unnamed%20(78)-1.png?width=688&height=342&name=unnamed%20(78)-1.png)](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/unnamed%20(78)-1.png?hsLang=en)   - [General information](https://support.phonexa.com/general-information?hsLang=en#main-content) - [Account Settings](https://support.phonexa.com/general-information?hsLang=en#account-settings) - [Security Settings](https://support.phonexa.com/general-information?hsLang=en#security-settings) - [Users](https://support.phonexa.com/general-information?hsLang=en#users) - [System Customization](https://support.phonexa.com/general-information?hsLang=en#system-customization) - [Project Customization](https://support.phonexa.com/general-information?hsLang=en#project-customization) - [Product Customization](https://support.phonexa.com/general-information?hsLang=en#product-customization) - [System Management](https://support.phonexa.com/general-information?hsLang=en#system-management) - [Support](https://support.phonexa.com/general-information?hsLang=en#support) - [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#main-content) - [Extra Features](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#extra-features) - [Publisher Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-configuration) - [Client Management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#client-management) - [System Logs](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#system-logs) - [Documents And References](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#documents-and-references) - [Reports and Analytics](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#reports-and-analytics) - [Publisher management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-management) - [Call Logic Customization](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#call-logic-customization) - [Campaign Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#campaign-configuration) - [Feed CMS](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#feed-cms) - [Event Tracking](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#event-tracking) - [iClear](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#iclear) - [E-Delivery](https://support.phonexa.com/e-delivery?hsLang=en#main-content) - [List Management](https://support.phonexa.com/e-delivery?hsLang=en#list-management) - [Email Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#email-campaigns) - [SMS Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#sms-campaigns) - [Reports](https://support.phonexa.com/e-delivery?hsLang=en#reports) - [Suppression Management](https://support.phonexa.com/e-delivery?hsLang=en#suppression-management) - [Books360](https://support.phonexa.com/books360?hsLang=en#main-content) - [Books 360 Integration](https://support.phonexa.com/books360?hsLang=en#books-360-integration) - [Vendor Management](https://support.phonexa.com/books360?hsLang=en#vendor-management) - [Account](https://support.phonexa.com/books360?hsLang=en#account) - [Customer Management](https://support.phonexa.com/books360?hsLang=en#customer-management) - [Opt-Intel](https://support.phonexa.com/opt-intel?hsLang=en#main-content) - [List Management](https://support.phonexa.com/opt-intel?hsLang=en#list-management) - [All Reports](https://support.phonexa.com/opt-intel?hsLang=en#all-reports) - [Mailers](https://support.phonexa.com/opt-intel?hsLang=en#mailers) - [Campaigns](https://support.phonexa.com/opt-intel?hsLang=en#campaigns) - [System Management](https://support.phonexa.com/opt-intel?hsLang=en#system-management) - [HitMetrix](https://support.phonexa.com/hitmetrix?hsLang=en#main-content) - [Analytics](https://support.phonexa.com/hitmetrix?hsLang=en#analytics) - [Heatmaps](https://support.phonexa.com/hitmetrix?hsLang=en#heatmaps) - [System Management](https://support.phonexa.com/hitmetrix?hsLang=en#system-management) - [Lynx](https://support.phonexa.com/lynx?hsLang=en#main-content) - [Offers](https://support.phonexa.com/lynx?hsLang=en#offers) - [LYNX Reports](https://support.phonexa.com/lynx?hsLang=en#lynx-reports) - [Advertisers](https://support.phonexa.com/lynx?hsLang=en#advertisers) - [Affiliates](https://support.phonexa.com/lynx?hsLang=en#affiliates) - [Account Settings](https://support.phonexa.com/lynx?hsLang=en#account-settings) - [Cloud PBX](https://support.phonexa.com/cloud-pbx?hsLang=en) [![Phonexa\_logo\_color](https://support.phonexa.com/hubfs/Phonexa_logo_color.svg "Phonexa_logo_color")](https://phonexa.com/?hsLang=en) Phonexa Knowledge Base Copyright © 2026, Phonexa