---
title: Fraud Detector
description: The Fraud Detector option allows you to check leads for fraud as defunct or non-existent email/phone/SSN/spam/etc.
---

[Skip to content](https://support.phonexa.com/fraud-detector#main-content)

[![phonexa\_logo-white](https://support.phonexa.com/hubfs/phonexa_logo-white.svg)](https://support.phonexa.com/?hsLang=en)

Open main navigation

Close main navigation

- [➜\]](https://phonexa.com/)

[➜\]](https://phonexa.com/?hsLang=en)

 Phonexa Support Center

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.phonexa.com/?hsLang=en)
2. [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en)
3. [Extra Features](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#extra-features)

# Fraud Detector

## The Fraud Detector option allows you to check leads for fraud as defunct or non-existent email/phone/SSN/spam/etc.

You can configure Fraud Detector in the Publisher, Product, or Campaign settings separately or all together simultaneously.

1. **Publisher.**
   
   To configure the Fraud Detector on the Publisher level, go to the **Publisher Management \> Publishers** section and click the “**View**” button in the “**Actions”** column. Select the “**Fraud scoring**” tab and click the “**Add Fraud scoring**” button.

[![](https://support.phonexa.com/hs-fs/hubfs/image%201-3.png?width=670&height=222&name=image%201-3.png)](https://support.phonexa.com/hubfs/image%201-3.png?hsLang=en)<https://downloads.intercomcdn.com/i/o/492586920/41d5f08d8a20a1ecf62b8e67/fraud1.png>

Select the Product from the drop-down list and click the **"Add"** button.

[![](https://support.phonexa.com/hs-fs/hubfs/image%202-2.png?width=670&height=206&name=image%202-2.png)](https://support.phonexa.com/hubfs/image%202-2.png?hsLang=en)

<https://downloads.intercomcdn.com/i/o/492591413/9a3b4d89401dde8632ba5cdd/add+fr.png>

Once the Product is added to the list, click the **"Configure"** button in the **"Actions"** column to manage the Fraud Scoring settings.

To enable fraud detection, click the “**On/Off**” button in the **“Fraud scoring”** field and fill in the following fields:

- **Leads to process through this service:** Enter the percentage probability of verification.
- **Actions:** Select the preferable action (*Process Lead anyway / Reject Lead if*) in case of fraud scoring.

[![](https://support.phonexa.com/hs-fs/hubfs/image%203-2.png?width=670&height=250&name=image%203-2.png)](https://support.phonexa.com/hubfs/image%203-2.png?hsLang=en)<https://downloads.intercomcdn.com/i/o/492619170/61e6730dcbbdaa07f426d828/pub.png>

You can enable, disable, and configure the fraud scoring manually by Email, Phone, and SSN using the **"Show Settings"** block. The total weight must be 100.

[![](https://support.phonexa.com/hs-fs/hubfs/image%204-2.png?width=670&height=129&name=image%204-2.png)](https://support.phonexa.com/hubfs/image%204-2.png?hsLang=en)

<https://downloads.intercomcdn.com/i/o/492613195/37843f39509d95cf0c12dfd2/frfr.png>

**2. Product.**

To configure the Fraud Detector on the Product level, go to the **System Management \> Products** section, select a Product from the list and click the **“Settings”** button in the **"Actions"** column. On the Product setup page go to the “**Data hygiene**” tab and select the **“Fraud Scoring”** subtab.

To enable fraud detection, click the “**On/Off**” button in the **“Fraud scoring”** field and fill in the following fields:

- **Leads to process through this service:** Enter the percentage probability of verification.
- **Actions:** Select the preferable action (*Process Lead anyway / Reject Lead if*) in case of fraud scoring.

[![](https://support.phonexa.com/hs-fs/hubfs/image%205-2.png?width=670&height=311&name=image%205-2.png)](https://support.phonexa.com/hubfs/image%205-2.png?hsLang=en)<https://downloads.intercomcdn.com/i/o/492610100/7d6047eb14cb7d0db9d3c4a8/fraudddd.png>

You can enable, disable, and configure the fraud scoring manually by Email, Phone, and SSN using the **"Show Settings"** block. The total weight must be 100.

[![](https://support.phonexa.com/hs-fs/hubfs/image%206-1.png?width=670&height=129&name=image%206-1.png)](https://support.phonexa.com/hubfs/image%206-1.png?hsLang=en)

<https://downloads.intercomcdn.com/i/o/492613195/37843f39509d95cf0c12dfd2/frfr.png>

**3. Campaign.**

To configure the Fraud Detector feature on the Campaign level go to the **Setup \> Campaigns** section, select a campaign from the list and click the “**Configure**” button in the **"Actions"** column. Go to the “**Fraud Scoring**” tab on the Campaign setup page.

To enable fraud detection, click the “**On/Off**” button in the **“Fraud scoring”** field and fill in the following fields:

- **Leads to process through this service:** Enter the percentage probability of verification.
- **Actions:** Select the preferable action (*Process Lead anyway / Reject Lead if*) in case of fraud scoring.

[![](https://support.phonexa.com/hs-fs/hubfs/image%207-1.png?width=670&height=278&name=image%207-1.png)](https://support.phonexa.com/hubfs/image%207-1.png?hsLang=en)<https://downloads.intercomcdn.com/i/o/492616650/9fe19623ae5e9653ddf3dd00/cam.png>

You can enable, disable, and configure the fraud scoring manually by Email, Phone, and SSN using the **"Show Settings"** block. The total weight must be 100.

[![](https://support.phonexa.com/hs-fs/hubfs/image%208-1.png?width=670&height=129&name=image%208-1.png)](https://support.phonexa.com/hubfs/image%208-1.png?hsLang=en)<https://downloads.intercomcdn.com/i/o/492613195/37843f39509d95cf0c12dfd2/frfr.png>

- [General information](https://support.phonexa.com/general-information?hsLang=en#main-content)

    - [Account Settings](https://support.phonexa.com/general-information?hsLang=en#account-settings)
    - [Security Settings](https://support.phonexa.com/general-information?hsLang=en#security-settings)
    - [Users](https://support.phonexa.com/general-information?hsLang=en#users)
    - [System Customization](https://support.phonexa.com/general-information?hsLang=en#system-customization)
    - [Project Customization](https://support.phonexa.com/general-information?hsLang=en#project-customization)
    - [Product Customization](https://support.phonexa.com/general-information?hsLang=en#product-customization)
    - [System Management](https://support.phonexa.com/general-information?hsLang=en#system-management)
    - [Support](https://support.phonexa.com/general-information?hsLang=en#support)
- [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#main-content)

    - [Extra Features](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#extra-features)
    - [Publisher Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-configuration)
    - [Client Management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#client-management)
    - [System Logs](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#system-logs)
    - [Documents And References](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#documents-and-references)
    - [Reports and Analytics](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#reports-and-analytics)
    - [Publisher management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-management)
    - [Call Logic Customization](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#call-logic-customization)
    - [Campaign Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#campaign-configuration)
    - [Feed CMS](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#feed-cms)
    - [Event Tracking](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#event-tracking)
    - [iClear](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#iclear)
- [E-Delivery](https://support.phonexa.com/e-delivery?hsLang=en#main-content)

    - [List Management](https://support.phonexa.com/e-delivery?hsLang=en#list-management)
    - [Email Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#email-campaigns)
    - [SMS Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#sms-campaigns)
    - [Reports](https://support.phonexa.com/e-delivery?hsLang=en#reports)
    - [Suppression Management](https://support.phonexa.com/e-delivery?hsLang=en#suppression-management)
- [Books360](https://support.phonexa.com/books360?hsLang=en#main-content)

    - [Books 360 Integration](https://support.phonexa.com/books360?hsLang=en#books-360-integration)
    - [Vendor Management](https://support.phonexa.com/books360?hsLang=en#vendor-management)
    - [Account](https://support.phonexa.com/books360?hsLang=en#account)
    - [Customer Management](https://support.phonexa.com/books360?hsLang=en#customer-management)
- [Opt-Intel](https://support.phonexa.com/opt-intel?hsLang=en#main-content)

    - [List Management](https://support.phonexa.com/opt-intel?hsLang=en#list-management)
    - [All Reports](https://support.phonexa.com/opt-intel?hsLang=en#all-reports)
    - [Mailers](https://support.phonexa.com/opt-intel?hsLang=en#mailers)
    - [Campaigns](https://support.phonexa.com/opt-intel?hsLang=en#campaigns)
    - [System Management](https://support.phonexa.com/opt-intel?hsLang=en#system-management)
- [HitMetrix](https://support.phonexa.com/hitmetrix?hsLang=en#main-content)

    - [Analytics](https://support.phonexa.com/hitmetrix?hsLang=en#analytics)
    - [Heatmaps](https://support.phonexa.com/hitmetrix?hsLang=en#heatmaps)
    - [System Management](https://support.phonexa.com/hitmetrix?hsLang=en#system-management)
- [Lynx](https://support.phonexa.com/lynx?hsLang=en#main-content)

    - [Offers](https://support.phonexa.com/lynx?hsLang=en#offers)
    - [LYNX Reports](https://support.phonexa.com/lynx?hsLang=en#lynx-reports)
    - [Advertisers](https://support.phonexa.com/lynx?hsLang=en#advertisers)
    - [Affiliates](https://support.phonexa.com/lynx?hsLang=en#affiliates)
    - [Account Settings](https://support.phonexa.com/lynx?hsLang=en#account-settings)
- [Cloud PBX](https://support.phonexa.com/cloud-pbx?hsLang=en)

[![Phonexa\_logo\_color](https://support.phonexa.com/hubfs/Phonexa_logo_color.svg "Phonexa_logo_color")](https://phonexa.com/?hsLang=en)

Phonexa Knowledge Base

<https://www.facebook.com/phonexa/> <https://twitter.com/@phonexacalls> <https://linkedin.com/company/phonexa> <https://www.youtube.com/channel/UC4l-Pr8jkfqNTruWi6UlucQ/videos> <https://www.instagram.com/phonexa/>

Copyright © 2026, Phonexa