---
title: Google Ads Call Import Manual
description: This article contains step-by-step instructions on how to import the call data report from Google Ads to Call Logic.
---

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# Google Ads Call Import Manual

## This article contains step-by-step instructions on how to import the call data report from Google Ads to Call Logic.

You can upload call data collected from Google Ads to the **Google Ads Report** in Call Logic. It will display under the “**Group by Keyword**” and “**Details**” tabs.

To review detailed data in the “**Group by Keyword**” and “**Details**” reports of the **Google Ads Report** section, you first need to import it from Google Ads. This can be done in two steps:

**Step 1: [Download data from Google Ads](https://support.phonexa.com/google-ads-call-import-manual#How_to_Download_data_from_Google_Ads)**

**Step 2: [Upload data to Phonexa System](https://support.phonexa.com/google-ads-call-import-manual#How_to_Upload_data_to_Phonexa_System)**

### **How to Download data from Google Ads**

1. To download the report from Google Ads, go to the **Reports \> Predefined Reports (Dimensions) \> Extensions \> Call Details** section and open the report.

[![](https://support.phonexa.com/hs-fs/hubfs/image%201-4.png?width=519&height=538&name=image%201-4.png)](https://support.phonexa.com/hubfs/image%201-4.png?hsLang=en)<https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/472166723/cabea6a78b0a200df4f3045b/R_4DisAjgt0hdKDpSrUU2P45KhtV-GllJXlloEDeqduerssR6LeioSpZkVqJMUIlux2KJp3POmj6ypz49iebpySB48oe4AGi3cq8j32MySjUHIbMWKroY8WEo3712__T6B5ytj1_>

2\. Select the date range and select the next **required data groups** in the **“Columns”** block:Start time, End time,Caller country code, Caller area code, Campaign, Ad group, Search keyword, Campaign ID, Keyword ID, and Ad group ID.

[![](https://support.phonexa.com/hs-fs/hubfs/image%202-3.png?width=670&height=267&name=image%202-3.png)](https://support.phonexa.com/hubfs/image%202-3.png?hsLang=en)

[![](https://support.phonexa.com/hs-fs/hubfs/image%203-3.png?width=670&height=369&name=image%203-3.png)](https://support.phonexa.com/hubfs/image%203-3.png?hsLang=en)<https://lh6.googleusercontent.com/okXy96oOW6pBP0QBd7xOmUA52zRt777IuveYCWPxaEUGy0b3e7bxkviVYse65sqh_RpW7JbSeGtXIPTtoKr5e3M7_wRh0TfJeq_JhU6U3aMmLUt-suMB7h-7g07J3FhddHnooUhQ>

3\. Click the “**Download**” button to download the report and select the **.csv** format.

[![](https://support.phonexa.com/hs-fs/hubfs/image%204-3.png?width=347&height=299&name=image%204-3.png)](https://support.phonexa.com/hubfs/image%204-3.png?hsLang=en)

### **How to Upload data to Phonexa System**

1. Select Phonexa’s Call Logic product, go to the **Analytics and Optimization \> Publisher Analytics \> Google AdWords Report** section, and open the **“Details”** tab.

[![](https://support.phonexa.com/hs-fs/hubfs/image%205-3.png?width=670&height=251&name=image%205-3.png)](https://support.phonexa.com/hubfs/image%205-3.png?hsLang=en)<https://lh3.googleusercontent.com/JRr3Dk0gfzAjekJC1MNiFiEKBUZi7FSdeJ67l-NxOKBmwPmTGVxBqKW6TFtociVry-I7DihdGefxKRkjyGWfx2fwWHVqeWKdnfGw_IWAxyjEkcaj3u-Zba3iCZ98SOl8OgK0RVZE>

2\. To upload your report from **Google Ads,** click the “**Import calls**” button and fill in the following fields in the pop-up window:

- **Publisher:** Select the Publisher from the drop-down list.
- **Time Zone:** Select the time zone(*Time Zone must be the same as in the Google Ads account*) from the drop-down list.

*Note: To check the time zone**,** sign in to your Google Ads account. Click on the “**Tools and Settings**'', and go to the **“Preference”** tab in the **“Setup”** section.*

[![](https://support.phonexa.com/hs-fs/hubfs/image%206-2.png?width=670&height=196&name=image%206-2.png)](https://support.phonexa.com/hubfs/image%206-2.png?hsLang=en)<https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/472166753/7a0577654e680871acc8ddee/Gxrxeb82J7hzGxba3OP8KHEYcRkZSKRn_9VNEVnSLbYHi_d7JHwi86mEVtUhFvENDVlSn-PAkJG51xXwLMVf30X8ZK2O16uiGyXa1GKUpod2B7h1tyXAZXcQH260MKrDFXTZLIDw>

**Time Zone** information is displayed in the **Account Preferences** tab.

[![](https://support.phonexa.com/hs-fs/hubfs/image%207-2.png?width=670&height=424&name=image%207-2.png)](https://support.phonexa.com/hubfs/image%207-2.png?hsLang=en)<https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/472166758/724605da34e8a0b93561f187/PCjn6YDUsMKkCP9pK4XPW7RBjXcKTQAWfh3S6NKSp2IBm7FdqjL-IuXRH36oh8BTe6keees0oKB_7o6TwnA5vkQTXuCQQ5qVGeZWcOscLO1X9yirZv_rPJ4l04nxmo38bJdvCmDE>

- **CSV File:** Select the **.csv** file downloaded from Google Ads.

*Note: Make sure that theStart time and End timecolumns in the CSV file are in the following format: MM DD, YYYY HH:MM:SS AM/PM. Otherwise, the system will respond with the error message.*

[![](https://support.phonexa.com/hs-fs/hubfs/image%208-2.png?width=595&height=375&name=image%208-2.png)](https://support.phonexa.com/hubfs/image%208-2.png?hsLang=en)<https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/472166760/5e6c8ed6e831649b51b7228b/Y0VZ8f6isnThsPoCwHaDgc0z9adSOvQjPewLNvZY2lEJ1EOWTBK6V1VXFUeDGLl0XvMarnSCEqz7AHyZ5NBgOI12OMF36x-3utq66wnn9skjS12cUFgmXv58AKTO1GowG-AtKewk>

Click the **“Import”** button to complete.

If the uploaded file is correct, the system will display the following message:

[![](https://support.phonexa.com/hs-fs/hubfs/image%209-1.png?width=596&height=207&name=image%209-1.png)](https://support.phonexa.com/hubfs/image%209-1.png?hsLang=en)<https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/472166763/8b4d684f11ba3f26f25d8413/cm_yB7siS3fI-lHwAi_I399fI-VJbB5kUw7kIagCnZSvgL8Xz8OpW64APtj4PLUpZyjIaLl1YhxH3JE6yAOTkDvg0t-pUG9gbWiNEgH1IlIwwymWcwyLyKCIY34RE3MVffWbS3KG>If the uploaded file does not contain the required data or doesn’t match the required format, the system will display the following error message:

[![](https://support.phonexa.com/hs-fs/hubfs/image%2010-1.png?width=670&height=240&name=image%2010-1.png)](https://support.phonexa.com/hubfs/image%2010-1.png?hsLang=en)<https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/472166767/9255fa09ebe5c1fd2e7545d5/dQiOu_lRDxmYihReVzDrv9aSPX-0BspTtHaB3t6cNhD6ff-VfDMB6XU1-zUzekFtnq-XypRVMgxhIVf1OQM56MsFLDoL4UYdBgpvju88VtSh8_E51Ko4JbLohhNh4w9vRNqvn2Kx>

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