The Acqualify service allows you to qualify consumer finance leads by providing real-time credit insights and determining their creditworthiness. You can add to the lead body the values of the “applicant” parameters received in response.
To enable this service, go to the Fraud and Anomaly > iClear > Lead Processing Rules section and select a Product from the drop-down list. Click the “Select” button to proceed.
Once you select the Product, you’ll be automatically redirected to the “Lead Processing Rules (iClear)” sub-tab. You may also navigate here by selecting the System Management > Products section on the left-hand menu and clicking on the “Settings” button for the corresponding product (Lead Processing Rules (iClear) sub-tab).
To configure this service, click the “Add Service” button in the Global Rules block. Select the Acqualify service from the list.
Fill in the following fields:
- Acqualify API Key: Enter the API key from your Acqualify account. Note: You need to create an account with Acqualify before adding service to the Phonexa system.
- First Name Field: Select the field that contains the lead`s First Name.
- Last Name Field: Select the field that contains the lead`s Last Name.
- Address Field: Select the field that contains the lead`s address.
- City Field: Select the field that contains the name of the city.
- State Field: Select the field that contains the name of the state.
- Zip/Postal Code Field: Select the field that contains the postal code or zip information.
- Date of Birth Field: Select the field that contains the date of birth data.
- Email Field: Select the field that contains the lead`s email.
- Phone Number Field: Select the field that contains the lead`s phone number.
- Execution Type:
- Select the "Synchronous" option to wait for the service lookup outcome before processing a lead. This execution type is recommended for real-time filtration of a lead based on the lookup status. Before processing a lead, the system makes a request to the third-party database.
- Select the "Asynchronous" option to make a simultaneous request and process a lead without waiting for the lookup outcome. This execution type is recommended for analytical purposes and not for real-time lead filtration based on the lookup status. While processing a lead, the system makes a request to the third-party database.
- Select the “On-Demand” option to enable leads filtration when the “% of lead to lookup” is set as 0 (null).
- API Timeout (Synchronous Execution): Enter the time range (in seconds) to wait for the service response.
- API Timeout (Asynchronous Execution): Enter the time range (in seconds) to wait for the service response.
- % of leads to lookup: Set the percentage of leads to be checked through this service.
- Reject the lead if debt data is not found: Select whether you want to reject the lead if its credit information is not found.
- Reject Lead if Score is less than: Enter the minimum credit score needed to process the lead. If the score received from the service is less than the value in this field, the lead will be rejected.
The “Additional Run Settings” configuration block allows you to configure more options to determine at which stage you would prefer to run the service.
- Service run time: Select whether you would prefer to run the service before or after the leads are filtered out (After filtration / Before filtration).
Note: Please be aware that selecting this option may impact your invoice. Once this option is selected and no campaigns remain for the service to run, no charges will be incurred.
- Run service on (PingPost products only): Select one of the options to determine at which stage you prefer to run the service for the Ping Post products (Ping / Post / Ping and Post).
- Run service on silent ping: Select whether you want to run the service during the silent ping stage.
- No response service action:
- Select the “Continue Processing” option if you want to continue processing leads when the service doesn`t respond.
- Select the “Reject the Lead” option if you want to reject the lead when the service doesn`t respond.
Click the “Add” button to confirm.
To add data from the service response to the Lead Body, go to the Advanced Rules block and create a new rule.
Go to the “Conditions” tab and set the condition for the rule to replace the value of one of the Lead Body`s fields. You can select one of the empty fields to prevent losing the lead`s data or set up the condition to insert a service response into the field when it is empty. Click the “Add” button to proceed.
Go to the “Action” tab to set the action the system should perform according to the rule. Click the “Add Action” button and fill in the following fields:
- Action: Select the “Set Lead Body Fields from iClear Service Response” option.
- Lead Body Field: Select the field for which you set up the condition in the previous step.
- Third Party Service Value: Select the value from the service response that the system should display in the lead body field.
- Run Third Party Service: Select the “Yes” option if you want to activate the service.
- Set up empty value: Select the “Yes” option if you want to set up the empty value if it is received in the service response.
Click the “Add” button to proceed.
After the advanced rule is set, the data from the service response will be displayed in the Lead Body (when the set conditions are met).