iClear: Identity Verification

The Identity Verification service allows you to perform real-time validation of an individual's first name, last name, and address by a provided SSN using a third-party database.

To enable this service, go to the Fraud and Anomaly > iClear > Lead Processing Rules section and select a Product from the drop-down list.
iclearOnce you select the Product, you’ll be automatically redirected to the Lead Processing Rules (iClear) sub-tab. You may also navigate here by selecting the System Management > Products section on the left-hand menu and clicking on the “Settings” button for the corresponding product (Lead Processing Rules (iClear) sub-tab).

To configure this service, click the “Add Service” button in the Global Rules block. Fill in the following fields:

  • Select Third Party Service: Select the “Identity Verification” option.

  • Select a field to retrieve the ssn number: Select which field the system will retrieve the SSN number from. Example: ssn.

  • Execution Type:

    • Select the "Synchronous" option to wait for the Identity Verification lookup outcome before processing a lead. This execution type is recommended for real-time filtration of a lead based on the lookup status. Before processing a lead, the system makes a request to the Identity Verification service. If the lead credentials are confirmed, the system will process the lead according to the lookup status.

    • Select the "Asynchronous" option to make a simultaneous request and process a lead without waiting for the lookup outcome. This execution type is recommended for analytical purposes and not for real-time lead filtration based on the lookup status. While processing a lead, the system makes a request to the Identity Verification service. 

  • % of leads lookup: Set the percentage of leads to be checked through this service.

  • Use Cache Data Not Older Than (days): Enter the maximum period (in days )for cache data usage.

The “Add to Do and Do Not Present lists” configuration block allows you to use the service to add more filters to your existing DNPLs. Read more about Present and Do Not Present lists in the Knowledge Base article. Fill in the following fields to configure:

  • Do and Do Not Present Lists: Select one or more available PL/DNPLs from the list.

The “Advanced Settings” configuration block allows you to customize the lookup and timeout settings of the service according to the selected Execution Type.

  • Lookup only in the local DB (Synchronous Execution only): Select “Yes” for the service to lookup only in the local database. Select “No” for the service to lookup both in the local database and API.

  • If local lookup fails, perform an Asynchronous run (Synchronous Execution only): Select “Yes” to perform the Asynchronous run in case the local database lookup is unsuccessful. Select “No” to disable the lookup override.

  • API Timeout (Synchronous Execution): Fill in the service response timeout (from one to five seconds). The field is active only if the “Lookup only in local DB” option is disabled.

  • API Timeout (Asynchronous Execution): Fill in the service response timeout (from one to five seconds).

  • After a timeout, run as Asynchronous (Synchronous Execution only): Select “Yes” to perform the Asynchronous execution if the timeout runs out. Select “No” to disable the Asynchronous run override.

Click the “Add” button to confirm.

Read more about the Global Rules and Advanced Rules configuration in this Knowledge Base article.