---
title: Jornaya TCPA Guardian
description: The Jornaya TCPA Guardian third-party service allows you to authenticate TCPA consent before calling them and also lets you authenticate Data integrity. A real-time response lets you know which leads provided TCPA consent.
---

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# Jornaya TCPA Guardian

## The Jornaya TCPA Guardian third-party service allows you to authenticate TCPA consent before calling them and also lets you authenticate Data integrity. A real-time response lets you know which leads provided TCPA consent.

To enable this service, go to the **Fraud and Anomaly \> iClear \> Lead Processing Rules** section and select a Product from the drop-down list.

![1-May-31-2024-10-50-37-8904-PM](https://support.phonexa.com/hs-fs/hubfs/1-May-31-2024-10-50-37-8904-PM.png?width=688&height=89&name=1-May-31-2024-10-50-37-8904-PM.png)

Once you select the Product, you’ll be automatically redirected to the **Lead Processing Rules (iClear)** sub-tab. *You may also navigate here by selecting the* ***System Management \> Products*** *section on the left-hand menu and clicking on the* ***“Settings”*** *button for the corresponding product (****Lead Processing Rules (iClear)*** *sub-tab).*

To configure this service, click the **“Add Service”** button in the **Global Rules** block. In the **“Add Service”** pop-up window, fill in the following fields:

- **Select Third Party Service:** Select the **“Jornaya TCPA Guardian”** option.
- **The Intelligence Profile key for this audit (LAK):** Fill in the Lead Audit Key - a unique identifier associated with an Audit Profile.
- **Your Jornaya Account Code (LAC):** Fill in the Lead Account Code - the unique identifier for your Jornaya Account.
- **% of leads lookup:** Set the percentage of leads to be checked through this service.

![1-May-31-2024-10-51-15-5322-PM](https://support.phonexa.com/hs-fs/hubfs/1-May-31-2024-10-51-15-5322-PM.png?width=459&height=552&name=1-May-31-2024-10-51-15-5322-PM.png)

The **“Reject if”** configuration block allows you to configure rejection options. If none of the options is selected, no rejection will be performed:

- **Not Authentic:** Check the box to filter out the leads whose Lead ID token was not confirmed to be valid. Uncheck the box for the service to not affect the lead processing.

- **TCPA Consent:** Select one or more of the lead’s TCPA consent conditions by which the lead will be rejected:

- Select the **“Consent given via form submission”** option to reject the lead that gave the TCPA consent via form submission.

- Select the **“Active Consent”** option to reject the lead who proactively selected the TCPA consent option.

- Select the **“Passive Consent”** option to reject the lead for whom the consent was pre-populated.

- Select the **“Passive Decline”** option to reject the lead that did not provide consent and for whom the consent option was not pre-populated.

- **TCPA Disclosure:** Select one or more of the lead’s TCPA disclosure conditions by which the lead will be rejected:

- Select the **“Not present”** option to reject the lead for whom the TCPA disclosure field label was not presented during the lead event.

- Select the **“Matching”** option to reject the lead with a matching TCPA disclosure presented on the lead form.

- Select the **“Not a match”** option if the disclosure filled by the lead on the form does not match a specified TCPA disclosure in the audit profile.

![1-May-31-2024-10-51-56-1599-PM](https://support.phonexa.com/hs-fs/hubfs/1-May-31-2024-10-51-56-1599-PM.png?width=463&height=246&name=1-May-31-2024-10-51-56-1599-PM.png)

The **“Compare with Lead body and reject if no match found”** configuration block allows you to configure more rejection options based on the lead body information and the third-party service information, if values don't match, the lead will be rejected:

- **Select a field to retrieve the email:** Select the field to compare emails.
- **Select a field to retrieve the cell phone number:** Select the field to compare cell phone numbers. 

- **Select a field to retrieve the first name:** Select the field to compare first names.

- **Select a field to retrieve the last name:** Select the field to compare last names.

![1-May-31-2024-10-52-29-8471-PM](https://support.phonexa.com/hs-fs/hubfs/1-May-31-2024-10-52-29-8471-PM.png?width=460&height=349&name=1-May-31-2024-10-52-29-8471-PM.png)

The **“Additional Run Settings”** configuration block allows you to configure more options to determine at which stage you prefer to run the service.

- **Service run time:** Select whether you would prefer to run the service before or after the leads are filtered out (*After filtration / Before filtration*).  
  *Note: Please be aware that selecting this option may impact your invoice. Once this option is selected and no campaigns remain for the service to run, no charges will be incurred.*
- **Run service on (PingPost products only):** Select one of the options to determine at which stage you would prefer to run the service for the Ping Post products (*Ping / Post / Ping and Post*). 
- **Run service on silent ping:** Select **“Yes”** if you would like to run the service during the silent ping stage. Select **“No”** to exclude this option.

- **No response service action**: The system runs a lookup service, in case the service does not get any response, you can select the preferable action: 
    - Select the “**Continue Processing**” option if you want to continue processing leads when the service does not respond.
    - Select the “**Reject the Lead**” option if you want to reject the lead when the service does not respond.

Click the **“Add”** button to confirm, or click the **“Cancel”** button to close the window.

![1-May-31-2024-10-53-08-6284-PM](https://support.phonexa.com/hs-fs/hubfs/1-May-31-2024-10-53-08-6284-PM.png?width=459&height=398&name=1-May-31-2024-10-53-08-6284-PM.png)

*Read more about the Global Rules and Advanced Rules configuration in this Knowledge Base* [*article*](https://support.phonexa.com/fraud-detector-iclear?hsLang=en)*.*

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