---
title: Manage Emails
description: The “Manage Emails” section allows you to add, edit, and delete emails from your opt-out lists, as well as save newly created reports or load previously saved ones.
---
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# Manage Emails
## The “Manage Emails” section allows you to add, edit, and delete emails from your opt-out lists, as well as save newly created reports or load previously saved ones.
To manage the emails, go to the **List Management \> Manage Emails** section.
[](https://support.phonexa.com/hubfs/q8x3Jp23ba.png?hsLang=en)
You can narrow down the search results by using the following filters:
- **ID:** Enter the unique identification number of the email.
- **Date:** Select the date range for the report.
- **Email / MD5 / SHA-512 / @domain.com:** Enter the email address, MD5, SHA-512 or domain.
- **Validation Status:** Select the validation status *(Not checked, Validated, Undeliverable, Catch All, Role or Distribution Group, Malformed, Spam Trap, Complainer, Bot, Seed Account, Unknown, Not Exist, Error 12, Disposable Email)*.
- **Lists:** Select the related email opt-out list.
- **Reason:** Select the reason the email was listed in the opt-out list (*Imported, Added, Deleted, Opt-Out, Opt-Out (Duplicate))*.
The **“Manage Emails”** section contains the following information:
- **ID:** The unique identification number of the email.
- **Created:** The date ana time the email was added to the opt-out list.
- **Email:** The email address.
- **Email MD5:** The hashed email address in the MD5 format. To copy the MD5 value of the email address, click the **“Copy Email MD5”** button.
- **SHA-512**: The hashed email address in the SHA-512 format. To copy the SHA-512 value of the email address, click the **“Copy Email SHA-512”** button.
- **Validation Status:** The status of the email after the email validation *(Not checked, Validated, Undeliverable, Catch All, Role or Distribution Group, Malformed, Spam Trap, Complainer, Bot, Seed Account, Unknown, Not Exist, Error 12, Disposable Email)*. *Note: To enable the email address real-time validation service, you need to activate it in System Subscriptions first (System Management \> System Subscription \> Opt-Intel \> Additional features \> Email Validation and Hygiene).*
- **Verification Date:** The date of the last verification.
- **Opt-Outs:** The total number of opt-outs received via the unsubscribe link for the email, excluding opt-out duplicates.*Note: A value of 0 indicates the email was manually added to the opt-out list.*
- **Lists:** The opt-out list(s) the email was added to, along with their IDs. To view the information about the particular opt-out list, click the link near the name of the opt-out list. You will be redirected to the Email Opt-Out Lists section, where the information about the particular list is displayed. *Read more about the Email Opt-Out Lists section in the following Knowledge Base* [*article*](https://support.phonexa.com/email-lists?hsLang=en)*.*
- **Reason:** The reason the email was listed in the opt-out list (*Imported, Added, Deleted, Opt-Out, Opt-Out (Duplicate))***.**
To view the history and detailed information, click the **“+”** button in the leftmost column of the report. This will expand the History box for the selected email in a collapsible section.
[](https://support.phonexa.com/hubfs/LDrG35EKrB.png?hsLang=en)
The History box contains the following information:
- **Created:** The date and time the record was created.
- **List Name:** The name of the opt-out list the email was added to.
- **Mailer:** The name of the Mailer the email is assigned to.
- **Campaign:** The name of the campaign the email was added to.
- **Reason:** The reason the record was created (*Imported, Added, Opt-Out, Deleted, Opt-Out (Duplicate)). Note: Duplicate records for the same email won't affect the Opt-Outs (opt-outs via unsubscribe link) counter. For the same email, it will count as 1 and not 2 or more, even if there are duplicate opt-outs.*
- **Reason By:** The entity name that caused the event.
To add a new email address, click the **“+ Add New Email”** button.
In the **“New Email”** pop-up window, enter the email address in the **“Email”** field, select the opt-out list in the **“Lists”** field, and click the **“Save”** button to complete the action, or click the **“Cancel”** button to close the window. *Note: To add the email to all existing opt-out lists, select the* ***“All”*** *option in the* ***“Lists”*** *field.*
*[](https://support.phonexa.com/hubfs/Deb5BJ47x1.png?hsLang=en)*
To edit the email address, click the **“Edit”** button in the **“Actions”** column.
In the **“Edit”** pop-up window, you can change the opt-out list(s) the email was added to in the **“Lists”** field. Click the **“Save”** button to complete the action. *Note: To add the email to all existing lists, select the* ***“All”*** *option in the* ***“Lists”*** *field.*
*[](https://support.phonexa.com/hubfs/jNbvV2Y5bW.png?hsLang=en)*
To delete the email address, click the **“Delete”** button in the **“Actions”** column.
In the **“Delete”** pop-up window, follow the instructions and click the **“Delete”** button to confirm the action, or click the **“Cancel”** button to close the window.
To export data to a CSV file, click the **“Export”** button.
To save the report with the selected filtering settings and columns, click the **“Save”** button from the Save Report block.
The saved report will be available in the **“Saved Reports”** section.
To view the saved report, select the report name and click the **“Load”** button.
*Read more about the Saved Reports in the following Knowledge Base*[*article*](https://support.phonexa.com/saved-reports-1?hsLang=en)*.*
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