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My Phone Numbers

Wondering how to find and filter the reserved phone numbers? Check our short guide to the “My Phone Numbers” section.

The “My Phone Numbers” section allows the Publisher to view and filter all phone numbers that are reserved and configure their settings. The section contains the information about phone numbers that are associated with the particular Publisher, along with those related to the Publisher’s tracking pools. 

Note: This report is available only for users with the Publisher system role. 

To view the list of phone numbers, go to the Publisher Management > Promo Materials > My Phone Numbers section.

The section contains two tabs:

  • The “Phone Numbers” tab contains the list of all phone numbers that are reserved and associated with the Publisher. 
  • The “Pool Phone Numbers” tab contains the list of phone numbers that are associated with the corresponding Publisher’s tracking pools. Read more information about the Tracking Pool and Call Tracking feature for Publishers in the following Knowledge Base article

 

The list of the associated phone numbers contains the following information:

    • Phone Number: The particular phone number. 
    • Label: The name of the label associated with the phone number.
    • Product: The name of the Product associated with the Phone Number (available in the “Phone Numbers” tab).
    • Phone Number Group: The name of the related phone number group (previously created in the system in the “Phone Number Groups” tab. Read more in the Knowledge Base article). 
    • Group: The name of the related phone number group (grouping by the three-digit code).
    • Tracking Pool: The name of the Tracking Pool with which the phone number is associated (available in the “Pool Phone Numbers” tab).
    • Tracking Code: The tracking code for the particular phone number. Can be used as a parameter for the client’s offers. For example, this code can be used as a parameter for the phone widget that the client placed inside his offer to display the particular phone number (available in the “Phone Numbers” tab)
    • Last Change Date: The date and time of the last changes made to the phone number (available in the “Phone Numbers” tab)
    • Last Updated: The date and time of the last changes made to the phone number (available in the “Pool Phone Numbers” tab)

You can narrow down the search results by using the following filters:

    • Phone Number: Enter the particular phone number.
    • Phone Number Label: Enter the phone number label.
    • Product: Select the Product with which the phone number is associated (available in the “Phone Numbers” tab).
    • Phone Number Group: Select the Phone Number Group (previously created in the system in the “Phone Number Groups” tab. Read more in the Knowledge Base article).
    • Group: Select the Phone Number Group (grouping by the three-digit code).
    • Tracking Pool: Select the corresponding Tracking Pool (available in the “Pool Phone Numbers” tab). 
    • Last Change Date: Select the date range for the last update operation performed on the phone number (available in the “Phone Numbers” tab)
    • Last Updated: Select the date range for the last update operation performed on the phone number (available in the “Pool Phone Numbers” tab)


    To configure phone settings, click the “Edit Phone Number” button in the “Action” column. Change the following information in the pop-up window:

    • Phone: The particular phone number (can not be changed).
    • Label: Enter the phone number label. 
    • Phone Number Group: Select the phone number group. 

    Click the “Save” button to complete the changes.