---
title: Do Not Call List
description: Check our short guide to the Do Not Call List section to learn how you can view, edit, export, import, or delete the existing list.
---
[Skip to content](https://support.phonexa.com/phone-number-deny-list#main-content)
[](https://support.phonexa.com/?hsLang=en)
Open main navigation
Close main navigation
- [➜\]](https://phonexa.com/)
[➜\]](https://phonexa.com/?hsLang=en)
Phonexa Support Center
- There are no suggestions because the search field is empty.
1. [Knowledge Base](https://support.phonexa.com/?hsLang=en)
2. [Cloud PBX](https://support.phonexa.com/cloud-pbx?hsLang=en)
# Do Not Call List
## Check our short guide to the Do Not Call List section to learn how you can view, edit, export, import, or delete the existing list.
The **"Do Not Call List"** contains a list of undesirable lead phone numbers. You can add a new number, edit, delete, import, and export records from the existing list.
To view the Do Not Call List, go to the **PBX Management \> Do Not Call List**.
[](https://support.phonexa.com/hubfs/DNCL.png?hsLang=en)
You can narrow down the search results by using the following filters:
- **ID:** Enter the unique identification number of the record.
- **Phone number:** Enter the phone number.
- **Added:** Select the date range for the record creation.
- **Expiration:** Select the date range for the record activity expiration.
- **Added by:** Select the name of the record creator.
- **Call Group:** Select the Call Category.
- **Campaign:** Select the Campaign.
The **Do Not Call List** contains the following information:
- **Comment:** The comment left when the record was created.
- **Call Group:** The name of the Call Group.
- **Campaign:** The name of the Campaign.
To add a new phone number to the **Do Not Call List**, click the **“Add New Record”** button and fill in the following fields in the pop-up window:
- **Comment:** Enter the comment.
- **Call Group:** Select the related Call Category.
- **Campaign:** Select the Сampaign.
- **Type:** Select the type of the record activity time *(Permanent, Temporary)*
[](https://support.phonexa.com/hubfs/add%20new%20DNCL.png?hsLang=en)
Click the **“Save”** button to complete. Click the “**Cancel**” button to discard the changes.
To edit the record, click the **“Edit”** button in the **“Actions”** column.
[](https://support.phonexa.com/hubfs/Edit%20DNCL.png?hsLang=en)
Click the **“Save”** button to complete. Click the “**Cancel**” button to discard the changes.
To delete a record, click the **“Delete”** button in the **“Actions”** column. In the pop-up window, click **“Delete”** to confirm your operation.
[](https://support.phonexa.com/hubfs/DeleteDNCL.png?hsLang=en)
To import the data, click the **“Import CSV/Textarea”** button. In the pop-up window, select the future file size *(smaller than 100,000 values or larger than 100,000 values)*. You can manually enter phone numbers if your file is smaller than 100,000 values. If the file has values larger than 100,000, you can import it from a CSV file.
[](https://support.phonexa.com/hubfs/ImportCSVTextarea.png?hsLang=en)
To export data to the CSV file, click the **“Export to CSV”** button.
- [General information](https://support.phonexa.com/general-information?hsLang=en#main-content)
- [Account Settings](https://support.phonexa.com/general-information?hsLang=en#account-settings)
- [Security Settings](https://support.phonexa.com/general-information?hsLang=en#security-settings)
- [Users](https://support.phonexa.com/general-information?hsLang=en#users)
- [System Customization](https://support.phonexa.com/general-information?hsLang=en#system-customization)
- [Project Customization](https://support.phonexa.com/general-information?hsLang=en#project-customization)
- [Product Customization](https://support.phonexa.com/general-information?hsLang=en#product-customization)
- [System Management](https://support.phonexa.com/general-information?hsLang=en#system-management)
- [Support](https://support.phonexa.com/general-information?hsLang=en#support)
- [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#main-content)
- [Extra Features](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#extra-features)
- [Publisher Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-configuration)
- [Client Management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#client-management)
- [System Logs](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#system-logs)
- [Documents And References](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#documents-and-references)
- [Reports and Analytics](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#reports-and-analytics)
- [Publisher management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-management)
- [Call Logic Customization](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#call-logic-customization)
- [Campaign Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#campaign-configuration)
- [Feed CMS](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#feed-cms)
- [Event Tracking](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#event-tracking)
- [iClear](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#iclear)
- [E-Delivery](https://support.phonexa.com/e-delivery?hsLang=en#main-content)
- [List Management](https://support.phonexa.com/e-delivery?hsLang=en#list-management)
- [Email Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#email-campaigns)
- [SMS Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#sms-campaigns)
- [Reports](https://support.phonexa.com/e-delivery?hsLang=en#reports)
- [Suppression Management](https://support.phonexa.com/e-delivery?hsLang=en#suppression-management)
- [Books360](https://support.phonexa.com/books360?hsLang=en#main-content)
- [Books 360 Integration](https://support.phonexa.com/books360?hsLang=en#books-360-integration)
- [Vendor Management](https://support.phonexa.com/books360?hsLang=en#vendor-management)
- [Account](https://support.phonexa.com/books360?hsLang=en#account)
- [Customer Management](https://support.phonexa.com/books360?hsLang=en#customer-management)
- [Opt-Intel](https://support.phonexa.com/opt-intel?hsLang=en#main-content)
- [List Management](https://support.phonexa.com/opt-intel?hsLang=en#list-management)
- [All Reports](https://support.phonexa.com/opt-intel?hsLang=en#all-reports)
- [Mailers](https://support.phonexa.com/opt-intel?hsLang=en#mailers)
- [Campaigns](https://support.phonexa.com/opt-intel?hsLang=en#campaigns)
- [System Management](https://support.phonexa.com/opt-intel?hsLang=en#system-management)
- [HitMetrix](https://support.phonexa.com/hitmetrix?hsLang=en#main-content)
- [Analytics](https://support.phonexa.com/hitmetrix?hsLang=en#analytics)
- [Heatmaps](https://support.phonexa.com/hitmetrix?hsLang=en#heatmaps)
- [System Management](https://support.phonexa.com/hitmetrix?hsLang=en#system-management)
- [Lynx](https://support.phonexa.com/lynx?hsLang=en#main-content)
- [Offers](https://support.phonexa.com/lynx?hsLang=en#offers)
- [LYNX Reports](https://support.phonexa.com/lynx?hsLang=en#lynx-reports)
- [Advertisers](https://support.phonexa.com/lynx?hsLang=en#advertisers)
- [Affiliates](https://support.phonexa.com/lynx?hsLang=en#affiliates)
- [Account Settings](https://support.phonexa.com/lynx?hsLang=en#account-settings)
- [Cloud PBX](https://support.phonexa.com/cloud-pbx?hsLang=en)
[](https://phonexa.com/?hsLang=en)
Phonexa Knowledge Base
Copyright © 2026, Phonexa