--- title: Return/Adjustment Summary (Buyer) description: The “Return/Adjustment Summary (Buyer)” report allows you to analyze returns by source to evaluate the effectiveness of various sources. --- [Skip to content](https://support.phonexa.com/return/adjustment-summary-buyer#main-content) [![phonexa\_logo-white](https://support.phonexa.com/hubfs/phonexa_logo-white.svg)](https://support.phonexa.com/?hsLang=en) Open main navigation Close main navigation - [➜\]](https://phonexa.com/) [➜\]](https://phonexa.com/?hsLang=en) Phonexa Support Center - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.phonexa.com/?hsLang=en) 2. [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en) 3. [Reports and Analytics](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#reports-and-analytics) # Return/Adjustment Summary (Buyer) ## The “Return/Adjustment Summary (Buyer)” report allows you to analyze returns by source to evaluate the effectiveness of various sources. To view the report, go to the **All Reports \> Extras \> Return/Adjustment Summary (Buyer)** section. [![Screenshot 2025-11-17 at 13.43.35](https://support.phonexa.com/hs-fs/hubfs/Screenshot%202025-11-17%20at%2013.43.35.png?width=688&height=246&name=Screenshot%202025-11-17%20at%2013.43.35.png)](https://support.phonexa.com/hubfs/Screenshot%202025-11-17%20at%2013.43.35.png?hsLang=en) The report data is separated into five tabs: **Group by Buyer**, **Group by Date**, **Do not Group**, **Group by Campaign**, and **Group by Product**. You can narrow down the search results by using the following filters: - **Date:** Select the date range of the report. - **Product:** Select the Product. - **Buyer Agent:** Select the Buyer Agent. - **Buyer:** Select the Buyer. - **Buyer Campaign:** Select the Buyer Campaign. - **Campaign Type:** Select the Campaign Type. - **Campaign Tags:** Select the Campaign Tag(s). - **Buyer Tags:** Select the Buyer Tag(s). Depending on the tab, the “**Return/Adjustment Summary”** list contains the following information: - **Buyer:** The name of the Buyer. - **Date:** The date of the adjustment/lead return. - **Product:** The name of the Product. - **Campaign:** The name of the Campaign. - **Post Price:** The initial price of the post. - **Adj Count:** The number of adjustments. *Note: Adjustments in this column count as one per lead. That means if there are a couple of adjustments done in one lead, the value would still be \[1\].* - **Adj Amount, $:** The total adjustments amount. - **Pub, $:** The total Publisher’s earnings amount. *Note: This column allows you to view the Publisher’s performance after the result of the adjustment. If the adjustment decreases the Publisher’s balance, the system will show the red color number in hooks.* - **Adj Amount Partner, $:** The total revenue. - **TTL, $:** The Buyer’s total revenue. *Note: This column allows you to view the Buyer’s performance after the result of the adjustment. If the adjustment decreases the Buyer’s balance, the system will show the red color number in hooks.* - **Ref, $:** The referral payment. - **AGN, $:** The agent payment. Example: On the X date, if the **"TTL"** column displays $54.60, highlighted in red color, that means the Buyer owes $54.60 in terms of adjustment. In the **"Adj Amount Partner"** column, the system displays the same total amount of adjustments. On the Y date, the **"TTL"** column displays $129.20 in black color. That means the Buyer’s amount increases due to the adjustment. In the **"Adj Amount"** column, the system displays the same total amount of adjustments. Thus, in **"Totals"**, the **"TTL"** column allows you to understand whether the balance of the Buyer went into minus or plus. - [General information](https://support.phonexa.com/general-information?hsLang=en#main-content) - [Account Settings](https://support.phonexa.com/general-information?hsLang=en#account-settings) - [Security Settings](https://support.phonexa.com/general-information?hsLang=en#security-settings) - [Users](https://support.phonexa.com/general-information?hsLang=en#users) - [System Customization](https://support.phonexa.com/general-information?hsLang=en#system-customization) - [Project Customization](https://support.phonexa.com/general-information?hsLang=en#project-customization) - [Product Customization](https://support.phonexa.com/general-information?hsLang=en#product-customization) - [System Management](https://support.phonexa.com/general-information?hsLang=en#system-management) - [Support](https://support.phonexa.com/general-information?hsLang=en#support) - [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#main-content) - [Extra Features](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#extra-features) - [Publisher Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-configuration) - [Client Management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#client-management) - [System Logs](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#system-logs) - [Documents And References](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#documents-and-references) - [Reports and Analytics](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#reports-and-analytics) - [Publisher management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-management) - [Call Logic Customization](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#call-logic-customization) - [Campaign Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#campaign-configuration) - [Feed CMS](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#feed-cms) - [Event Tracking](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#event-tracking) - [iClear](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#iclear) - [E-Delivery](https://support.phonexa.com/e-delivery?hsLang=en#main-content) - [List Management](https://support.phonexa.com/e-delivery?hsLang=en#list-management) - [Email Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#email-campaigns) - [SMS Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#sms-campaigns) - [Reports](https://support.phonexa.com/e-delivery?hsLang=en#reports) - [Suppression Management](https://support.phonexa.com/e-delivery?hsLang=en#suppression-management) - [Books360](https://support.phonexa.com/books360?hsLang=en#main-content) - [Books 360 Integration](https://support.phonexa.com/books360?hsLang=en#books-360-integration) - [Vendor Management](https://support.phonexa.com/books360?hsLang=en#vendor-management) - [Account](https://support.phonexa.com/books360?hsLang=en#account) - [Customer Management](https://support.phonexa.com/books360?hsLang=en#customer-management) - [Opt-Intel](https://support.phonexa.com/opt-intel?hsLang=en#main-content) - [List Management](https://support.phonexa.com/opt-intel?hsLang=en#list-management) - [All Reports](https://support.phonexa.com/opt-intel?hsLang=en#all-reports) - [Mailers](https://support.phonexa.com/opt-intel?hsLang=en#mailers) - [Campaigns](https://support.phonexa.com/opt-intel?hsLang=en#campaigns) - [System Management](https://support.phonexa.com/opt-intel?hsLang=en#system-management) - [HitMetrix](https://support.phonexa.com/hitmetrix?hsLang=en#main-content) - [Analytics](https://support.phonexa.com/hitmetrix?hsLang=en#analytics) - [Heatmaps](https://support.phonexa.com/hitmetrix?hsLang=en#heatmaps) - [System Management](https://support.phonexa.com/hitmetrix?hsLang=en#system-management) - [Lynx](https://support.phonexa.com/lynx?hsLang=en#main-content) - [Offers](https://support.phonexa.com/lynx?hsLang=en#offers) - [LYNX Reports](https://support.phonexa.com/lynx?hsLang=en#lynx-reports) - [Advertisers](https://support.phonexa.com/lynx?hsLang=en#advertisers) - [Affiliates](https://support.phonexa.com/lynx?hsLang=en#affiliates) - [Account Settings](https://support.phonexa.com/lynx?hsLang=en#account-settings) - [Cloud PBX](https://support.phonexa.com/cloud-pbx?hsLang=en) [![Phonexa\_logo\_color](https://support.phonexa.com/hubfs/Phonexa_logo_color.svg "Phonexa_logo_color")](https://phonexa.com/?hsLang=en) Phonexa Knowledge Base Copyright © 2026, Phonexa