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      Sub-user Account

      The Sub-user account allows multiple users to log in under the same user account with their unique login and password.

      Follow these steps to create a Sub-user account:


      Go to the System Users > User Management > Employees section and click the “Create New User” button.

      Fill the following fields in the “Create User” pop-up window:

      • Email: Enter a new user email address.

      • Nick Name: Enter a nickname for a new user.

      • Groups: Assign the user to the Sub-user group.

      • Parent Account(s): Choose the parent account(s) for the Sub-user.

      • Status: Set the status Active or Disable.

      • New password: Enter the password.

      • Repeat password: Confirm the password.

      • First name: Enter the First name.

      • Last name: Enter the Last name.

      Click the “Add” button to complete registration.

      Note: The Sub-user role cannot be used with any other role in the system.

      Example: You have one Publisher Parent account with three Sub-users. If one of the Sub-users is not available, others can log in to the system and perform the necessary actions.

      Other important notes on the Sub-user account:

      • The Sub-user account must have a Parent account selected.

      • Only users with Global Admin roles can add and edit accounts with the Sub-user role.

      • The Sub-user is automatically super logged under the Parent account when logging in.

      • All actions are logged as the Parent account. You can also see who is logged in under the Parent account.

      • When you select the Sub-user in the “Groups” field, the “Parent account” field appears under that field.

      • You can’t assign the following roles to the Parent account: Global Admin, Local Admins, Accounting, Support, Instance Owner.

      • In case of changing the Sub-user role, the Parent account(s) will be cleared.