---
title: Warning Log
description: The Warning Log is a report that gathers warnings from various components, allowing users to identify and resolve issues related to tracking events quickly. For example, if an error occurs during inte
---

[Skip to content](https://support.phonexa.com/warning-log#main-content)

[![phonexa\_logo-white](https://support.phonexa.com/hubfs/phonexa_logo-white.svg)](https://support.phonexa.com/?hsLang=en)

Open main navigation

Close main navigation

- [➜\]](https://phonexa.com/)

[➜\]](https://phonexa.com/?hsLang=en)

 Phonexa Support Center

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.phonexa.com/?hsLang=en)
2. [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en)
3. [System Logs](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#system-logs)

# Warning Log

## The Warning Log is a report that gathers warnings from various components, allowing users to identify and resolve issues related to tracking events quickly. For example, if an error occurs during integration or a misconfiguration is detected, users can easily view and address these issues through the report.

 

To access the report, go to the **System Management \> Logs \> Warning Log** section.

[![warning log 1](https://support.phonexa.com/hs-fs/hubfs/warning%20log%201.png?width=670&height=241&name=warning%20log%201.png)](https://support.phonexa.com/hubfs/warning%20log%201.png?hsLang=en)

You can narrow down the search results by using the following filters:

- **Date:** Select the date range for the report.
- **Event:** Select a specific event that triggered the warning.
- **Entity:** Select the source of the warning *(Tracking Subscription / Integration Builder / iClear / Buyer Integration / Rate limit / Auth Error / Export API / DNPL)*.

The report contains the following information:

- **Date:** The date and time when the event occurred.
- **Event:** The event that triggered the warning.

*Note:* *Each service has its own set of events.*

- **Message:** The message that is contained within the warning.
- **Entity:** The source of the warning.
- **Number of Occurrences:** The number of times the event occurred.
- **Noticed At (You / Global):** The first time the warning was seen by the current user/anyone.
- **Muted Until:** The date and time until which this specific warning is muted.

### Warning Types

The Warning Log collects important system warnings generated by supported services. Depending on the service, it may include the following warning types:

- **\[Tracking\] Content-type is text/html**: Triggered when a tracking integration returns a response with the text/html content type instead of the expected API response format. *Note: This type may apply to the following entities: Tracking Subscription.*
- **\[Tracking\] HTTP-response contains Set-Cookie header**: Triggered when the response from a tracking integration contains a Set-Cookie header. This helps identify integrations that unexpectedly create or modify cookies. *Note: This type may apply to the following entities: Tracking Subscription.*
- **\[Tracking\] Invalid Response Code**: Triggered when a tracking integration returns an unexpected response code. *Note: This type may apply to the following entities: Tracking Subscription.*
- **\[Global\] TWIG error**: Triggered when the system encounters an error while processing a TWIG template. *Note: This type may apply to the following entities: Tracking Subscription, Integration Builder.*
- **\[Global\] Lead Stash Rate Limit**: Triggered when the rate limit for Lead Stash requests is exceeded. *Note: This type may apply to the following entities: Lead Stash Rate Limit.*
- **\[Global\] Authentication error**: Triggered when an authentication request fails. *Note: This type may apply to the following entities: Auth Error.*
- **\[Buyer Integration\] Invalid Response Code**: Triggered when a buyer integration (standard or custom) returns an unexpected response code, such as a 4xx or 5xx status code. *Note: This type may apply to the following entities: Buyer Integration.*
- **\[Export API\] Validation Error**: Triggered when a request sent through the Export API fails validation due to missing, invalid, or incorrectly formatted data. *Note: This type may apply to the following entities: Export API.*
- **\[DNPL\] Integration Error**: Triggered when the DNPL encounters an error while processing a request. *Note: This type may apply to the following entities: DNPL.*
- **\[Tracking\] Integration option disabled**: Triggered when a tracking integration attempts to use an option or feature that is currently disabled in the system. *Note: This type may apply to the following entities: Tracking Subscription.*
- **\[E-Delivery\] E-Delivery send error:** Triggered when the system encounters an error while sending an E-Delivery email or message. *Note: This type may apply to the following entity: E-Delivery Send.*
- **\[Redirects Bot Protection\] No Redirect:** Triggered when the system detects that the redirect did not occur. *Note: This type may apply to the following entity: Redirects Bot Protection. Read more about Redirects Bot Protection in the Knowledge Base* [*article*](https://support.phonexa.com/bot-protection-on-redirects?hsLang=en)*.*
- **\[Lead Processing\] Publisher Post Error - Publishers**: Shows the number of unique Publishers that encountered a Publisher Post Error during the day. *Note: This type may apply to the following entities: Publisher Post Error.*
- **\[Lead Processing\] Publisher Post Error - TOTAL**: Shows the total number of Publisher Post Errors recorded. *Note: This type may apply to the following entities: Publisher Post Error.*

*Note: The available warning events depend on the service that generated them, so the list of events may vary.*

To mute a warning for a specific event and entity, select the record from the list and click the **“Mute”** button in the **“Actions”** column. Fill in the following information:

- **Mute For:** Select whether to mute the warning for the current user or all users.
- **Mute Duration:** Specify how long you would like the warning to be muted.

Click the **“Mute”** button to confirm.

[![warning log 2](https://support.phonexa.com/hs-fs/hubfs/warning%20log%202.png?width=670&height=351&name=warning%20log%202.png)](https://support.phonexa.com/hubfs/warning%20log%202.png?hsLang=en)

If you need the mute duration to be over, click the **“Unmute”** button in the **“Actions”** column. Click the **“Unmute”** button again to confirm the action.

[![warning log 3](https://support.phonexa.com/hs-fs/hubfs/warning%20log%203.png?width=670&height=247&name=warning%20log%203.png)](https://support.phonexa.com/hubfs/warning%20log%203.png?hsLang=en)

 

- [General information](https://support.phonexa.com/general-information?hsLang=en#main-content)

    - [Account Settings](https://support.phonexa.com/general-information?hsLang=en#account-settings)
    - [Security Settings](https://support.phonexa.com/general-information?hsLang=en#security-settings)
    - [Users](https://support.phonexa.com/general-information?hsLang=en#users)
    - [System Customization](https://support.phonexa.com/general-information?hsLang=en#system-customization)
    - [Project Customization](https://support.phonexa.com/general-information?hsLang=en#project-customization)
    - [Product Customization](https://support.phonexa.com/general-information?hsLang=en#product-customization)
    - [System Management](https://support.phonexa.com/general-information?hsLang=en#system-management)
    - [Support](https://support.phonexa.com/general-information?hsLang=en#support)
- [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#main-content)

    - [Extra Features](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#extra-features)
    - [Publisher Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-configuration)
    - [Client Management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#client-management)
    - [System Logs](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#system-logs)
    - [Documents And References](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#documents-and-references)
    - [Reports and Analytics](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#reports-and-analytics)
    - [Publisher management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#publisher-management)
    - [Call Logic Customization](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#call-logic-customization)
    - [Campaign Configuration](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#campaign-configuration)
    - [Feed CMS](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#feed-cms)
    - [Event Tracking](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#event-tracking)
    - [iClear](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#iclear)
- [E-Delivery](https://support.phonexa.com/e-delivery?hsLang=en#main-content)

    - [List Management](https://support.phonexa.com/e-delivery?hsLang=en#list-management)
    - [Email Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#email-campaigns)
    - [SMS Campaigns](https://support.phonexa.com/e-delivery?hsLang=en#sms-campaigns)
    - [Reports](https://support.phonexa.com/e-delivery?hsLang=en#reports)
    - [Suppression Management](https://support.phonexa.com/e-delivery?hsLang=en#suppression-management)
- [Books360](https://support.phonexa.com/books360?hsLang=en#main-content)

    - [Books 360 Integration](https://support.phonexa.com/books360?hsLang=en#books-360-integration)
    - [Vendor Management](https://support.phonexa.com/books360?hsLang=en#vendor-management)
    - [Account](https://support.phonexa.com/books360?hsLang=en#account)
    - [Customer Management](https://support.phonexa.com/books360?hsLang=en#customer-management)
- [Opt-Intel](https://support.phonexa.com/opt-intel?hsLang=en#main-content)

    - [List Management](https://support.phonexa.com/opt-intel?hsLang=en#list-management)
    - [All Reports](https://support.phonexa.com/opt-intel?hsLang=en#all-reports)
    - [Mailers](https://support.phonexa.com/opt-intel?hsLang=en#mailers)
    - [Campaigns](https://support.phonexa.com/opt-intel?hsLang=en#campaigns)
    - [System Management](https://support.phonexa.com/opt-intel?hsLang=en#system-management)
- [HitMetrix](https://support.phonexa.com/hitmetrix?hsLang=en#main-content)

    - [Analytics](https://support.phonexa.com/hitmetrix?hsLang=en#analytics)
    - [Heatmaps](https://support.phonexa.com/hitmetrix?hsLang=en#heatmaps)
    - [System Management](https://support.phonexa.com/hitmetrix?hsLang=en#system-management)
- [Lynx](https://support.phonexa.com/lynx?hsLang=en#main-content)

    - [Offers](https://support.phonexa.com/lynx?hsLang=en#offers)
    - [LYNX Reports](https://support.phonexa.com/lynx?hsLang=en#lynx-reports)
    - [Advertisers](https://support.phonexa.com/lynx?hsLang=en#advertisers)
    - [Affiliates](https://support.phonexa.com/lynx?hsLang=en#affiliates)
    - [Account Settings](https://support.phonexa.com/lynx?hsLang=en#account-settings)
- [Cloud PBX](https://support.phonexa.com/cloud-pbx?hsLang=en)

[![Phonexa\_logo\_color](https://support.phonexa.com/hubfs/Phonexa_logo_color.svg "Phonexa_logo_color")](https://phonexa.com/?hsLang=en)

Phonexa Knowledge Base

<https://www.facebook.com/phonexa/> <https://twitter.com/@phonexacalls> <https://linkedin.com/company/phonexa> <https://www.youtube.com/channel/UC4l-Pr8jkfqNTruWi6UlucQ/videos> <https://www.instagram.com/phonexa/>

Copyright © 2026, Phonexa