---
title: How To Create Email/SMS Delivery Channels (ESP Integrations)
description: A detailed guide on creating and editing email and SMS Campaign Delivery Channels and ESP integrations.
---
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# How To Create Email/SMS Delivery Channels (ESP Integrations)
## A detailed guide on creating and editing email and SMS Campaign Delivery Channels and ESP integrations.
You can view detailed instructions on how to create/edit **Email/SMS Delivery Channels (ESPs)**. These need to be set up in order to create a campaign.
#### **Email Campaign Delivery Channel**
1\. To create an email delivery Channel, go to the **Email Campaigns \> Delivery Channels** section. Click the **“Add Delivery Channel’’** button.
[](https://support.phonexa.com/hubfs/Delivery%20Channels.jpg?hsLang=en)
2\. In the **“Add Delivery Channel”** pop-up window, enter the name of the delivery Channel in the **“Name”** field. Click the **“Add”** button to confirm.
3\. To activate and configure a new Channel, click the **“Settings”** button in the **“Actions”** column for the selected Channel.
*Note: The Channel will be in **“Disabled”** status until the settings are completed and validated.*
[](https://support.phonexa.com/hubfs/channel%20settings.jpg?hsLang=en)
*Read more about all the* ***Channel settings*** *in this* [*Knowledge Base*](https://support.phonexa.com/email-campaigns-delivery-channels?hsLang=en) *article.*
4\. Once the channel is configured, select the **“Global”** tab and click the **“Validate Channel Settings”** button to re-confirm the settings. To check if all required tabs are configured, click the **“Validate Channel Settings”** button.
5\. Click the **“Save”** button to confirm the changes.
#### **SMS Campaign Delivery Channel**
1\. To create an SMS delivery Channel, go to the **SMS Campaigns \> Settings \> Delivery Channels** section and click the **“Add Delivery Channel”** button.
[](https://support.phonexa.com/hubfs/sms%20channel.jpg?hsLang=en)
2\. In the **“Add Delivery Channel”** pop-up window, enter the name of the SMS delivery Channel in the **“Name”** field. Click the **“Add”** button to confirm.
3\. Select the created Channel from the Delivery Channels list and click the **“Settings”** button in the **“Actions”** column to activate and configure a new SMS Channel.
*Note: The Channel status will be “Disabled” until the settings are completed and validated.*
[**](https://support.phonexa.com/hubfs/sms%20channel%20settings.jpg?hsLang=en)4. Once you access the Channel configuration page, switch the tabs to configure the Channel. For the Channel to be validated, the **“Integration”** and **“Sender ID(s)”** are mandatory configurations.
*Read more about all the* ***Channel settings*** *in this* [*Knowledge Base*](https://support.phonexa.com/sms-campaigns-delivery-channels?hsLang=en) *article.*
5\. Once all the necessary configurations are entered, select the **“Global”** tab and click the **“Validate Channel Settings”** button.
6\. Click the **“Save”** button to confirm the changes.
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