---
title: SMS Global Suppression
description: The SMS Global Suppression feature allows you to view and manage the phone numbers added to the unsubscribe list.
---

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# SMS Global Suppression

## The SMS Global Suppression feature allows you to view and manage the phone numbers added to the unsubscribe list.

<iframe src="https://player.vimeo.com/video/921053629?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="E-Delivery - SMS Global Suppression (4)"></iframe>

 

To open the **SMS Global Suppression** list, go to the **Suppression Management** **\>** **SMS Global Suppression** section.

[![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio44070725213b3ab155f92c6a29b561170wQNUEm8hN5mZezaQliCFQj04WV_rj--YzgNB8AFgim81hmwtx9ro13OtESBpV7-2.png)](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/440707252/13b3ab155f92c6a29b561170/wQNUEm8hN5mZezaQliCFQj04WV_rj--YzgNB8AFgim81hmwtx9ro13OtESBpV7Y6fmBsYsIix0mLAHLXFZfh9VlqdKA1sLPIfBnw4ssoygwT45ooWZ4j6KC6EQixfER79BUmKt7_)

The SMS Global Suppression list contains the following information:

- **ID:** The unique identification number of the suppressed phone number.
- **Phone:** The suppressed phone number.
- **Added At**: Date and time when the phone number was added to the list.

You can narrow down the search results by using the following filters:

- **Phone:** Enter the phone number.
- **Added At**: Select the date and time when the phone number was added to the list.

Click the **“Edit”** button in the **“Actions”** column to edit the phone number suppression record. Fill in the following field in the pop-up window:

- **Phone**: Enter the phone number of the contact.

Click the “**Save**” button to confirm.

[![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio440707255d81705667813e5de0ca284850mpBlKmGs2kLbCAe05-BTim82F0G16uS6QAhvl2eqfg3Z8hTgp4Ha0__DTSSrp-2.png)](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/440707255/d81705667813e5de0ca28485/0mpBlKmGs2kLbCAe05-BTim82F0G16uS6QAhvl2eqfg3Z8hTgp4Ha0__DTSSrpowboCzpnRSp-fMgL9aFoUI8scP9F7gVKamtHKzjx2Q8cFpcPNwgY69oDDza5QPvLvW-Nx_chXl)

Click the **“Delete”** button in the **“Actions”** column to delete the record. In the pop-up window, click the “**Delete**” button to confirm.

[![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio46723478303d54d5b0092aa7cb58d781ekDF55ZfjIY9G-vraTlfLJ4IZvDP7kGiQqpyK6GNbMY2rdHsCx8Kv0cXyg2e6q6-2.png)](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/467234783/03d54d5b0092aa7cb58d781e/kDF55ZfjIY9G-vraTlfLJ4IZvDP7kGiQqpyK6GNbMY2rdHsCx8Kv0cXyg2e6q6MIKxbcbSHBvUccsOUPaVzWbeVCjxOoruNbdDHtMVFE1ql-5OCdqmdyP2ONUFtztzVHz1aTFk2Y)

To delete or change the status of the selected contacts, click the checkbox above and click the “**Remove**” button.

*Note: To delete or change the status of all available contacts in the list, click the “**Clear All**” button.*

[![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio44070726811ee2556bac791b2d65a5c2axqztO8mcHAhKIqdlvLsAENENTFczbWWqnScq2150A15cLJMbY8FL4TEcX_yX48-2.png)](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/440707268/11ee2556bac791b2d65a5c2a/xqztO8mcHAhKIqdlvLsAENENTFczbWWqnScq2150A15cLJMbY8FL4TEcX_yX48ahbbErGp8lfoltL5HclsKLF8OqN_CLoP1tT87RfbhfYckQkaZaCyT48G6dKc9BskFvDC4Atplw)

Select the status of the contacts *(Active, Deleted)* in the “**Delete**” pop-up window. Click the “**Delete**” button to confirm.

[![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio467234786b5dd6a30b60c214263366ac4uh3IH-SVWo6glUCULHsESUizhfZRB8oPj_5DxcKXvM254ijG1fjmWjCmAHcv7A-2.png)](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/467234786/b5dd6a30b60c214263366ac4/uh3IH-SVWo6glUCULHsESUizhfZRB8oPj_5DxcKXvM254ijG1fjmWjCmAHcv7AjF7_Zxfk1IRHSHPwZY1pVJBVByZ9qSEtvQV5haXwLrL-3pVYJ7HqJzxREuGA6DXRmNsRRvTJSq)

To add a new phone number to the list, click the **“Add New”** button and choose the **“Add New Phone”** option from the drop-down list.

Fill in the following field in the “**Add New Phone**” pop-up window:

- **Phone**: Enter the phone number of the contact.

Click the “**Add**” button to confirm.

[![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio440707274de639c889aa0f84d8a4ddf61fSABVqwsVFzOOnb8BXLbF7eCryhs4QbF06Q3SCgvHZ5zp-XKcGf6bIYepm-Eo9-2.png)](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/440707274/de639c889aa0f84d8a4ddf61/fSABVqwsVFzOOnb8BXLbF7eCryhs4QbF06Q3SCgvHZ5zp-XKcGf6bIYepm-Eo9Vko7Dq7Piiohy8k5364wyVjlkTWT5rBw0Irlu1liumXp6r7pDokGcnfuSNu6GQfKhK7L549rMo)

To add a list of the phone numbers, click the **“Add New”** button and choose the **“Import from CSV”** option. Fill in the following fields in the “**Import from CSV**” pop-up window:

- **Choose file**: Click this button and select the specific file.
- **Notify when import completed?**: Select this checkbox to enable the notifications.

To check the appropriate format for the list, click the **“Download sample file”** link, and you can download the file with the correct data composition.

Click the **“Import”** button to confirm

*Note: Read more about creating or editing an SMS global suppression list in this Knowledge Base [article](https://support.phonexa.com/email/sms-global-suppression-list-user-guide?hsLang=en).* 

[![](https://support.phonexa.com/hubfs/Knowledge%20Base%20Import/phonexa-4703e840ef03.intercom-attachments-7.comio4407072771e33ece18ca3e910cf801e8fD0SoXu6ilCBqfCR7S1gnG6xOpg2Aiqx6Y9za7Hrc1cEqEOBtlvc_6Nx5wLZFM_-2.png) ](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/440707277/1e33ece18ca3e910cf801e8f/D0SoXu6ilCBqfCR7S1gnG6xOpg2Aiqx6Y9za7Hrc1cEqEOBtlvc_6Nx5wLZFM_nvS5-uO6QKnC8bsMykKzAD-gS3tv5L3GQnDL_WjW3B9axVFBQHPeJp0IKjKHGm6rVx2BEYpp9z)

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