---
title: Tracking Pool Examination
description: The Tracking Pool Examination report is a type of performance report that provides information on the performance of the tracking pool over a given time period or a product. It is designed to help use
---
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# Tracking Pool Examination
The Tracking Pool Examination report is a type of performance report that provides information on the performance of the tracking pool over a given time period or a product. It is designed to help users understand how well the tracking pool has performed in relation to its benchmarks, as well as to identify any trends or patterns of tracking pool performance.
*Read more about the Call Tracking and Tracking Pools in the following Knowledge Base* [*article*](https://support.phonexa.com/call-tracking?hsLang=en)*.*
To view the report, go to the **Analytics and Optimization \> Publisher Analytics \> Tracking Pool Examination** section.
[](https://support.phonexa.com/hubfs/Tracking%20Pool%20Examination%201.png?hsLang=en)
You can view the report grouped by the following criteria:
- **Group by Date**
- **Group by Hour**
- **Group by Product**
- **Group by State**
- **Group by City**
You can narrow down the search results by using the following filters:
- **Date**: Select the date range for the report.
- **Product**: Select the Product.
- **Tracking Pool**: Select the Tracking Pool.
- **Publisher Agent**: Select the Publisher Agent.
- **Publisher**: Select the Publisher.
The **Tracking Pool Examination** list contains the following information:
- **Date**: The particular date from the date range for the report *(available in the* ***“Group by Date”*** *tab).*
- **Hour**: The particular hour in the hour range *(available only in the* ***“Group by Hour”*** *tab).*
- **Product**: The name of the Product *(available only in the* ***“Group by Product”*** *tab).*
- **State:** The name of the particular US state *(available only in the* ***“Group by State”*** *tab).*
- **City:** The name of the particular city *(available only in the* ***“Group by City”*** *tab).*
- **Called:** The count of issued phone numbers that received at least one inbound call from the lead during the reservation.
- **Issued:** The count of phone number reservations made from the tracking pool and displayed to leads.
- **Overload:** The count of numbers that were issued ahead of time. It means that the phone number was issued to a new lead before the previous reservation expired and before any call had been made to that number.
- **Overload, %**: The percentage ratio of numbers that were issued ahead of time (the percentage ratio of the overload count (the value in the **“Overload”** field) to the issued count (the value in the **“Issued”** field). *Note: Dash(-) means there were no numbers that were issued ahead of time.*
To view the comments that are assigned to the data records in the report, click the **“Show Comments”** button. The text of the comment will be displayed in the **“Comments”** field.
[](https://support.phonexa.com/hubfs/Tracking%20Pool%20Examination%202.png?hsLang=en)
To hide the comments and the option to add them, click the **“Hide Comments”** button.
[](https://support.phonexa.com/hubfs/Tracking%20Pool%20Examination%203.png?hsLang=en)
To add a comment for the particular data record in the report, select the record from the list and click the **“Add Record”** button.
Fill in the following fields in the **“Add Comment”** pop-up window:
- **Comment Visibility:** Select the visibility of the comment *(Self Only, All Employees).*
- The ***“Self Only”*** option enables you to add an internal comment that is visible only to you.
- The ***“All Employees”*** option allows you to add a comment that is visible to all employees. *Note that you can use both visibility options to leave comments for the same record.*
- **Comment:** Enter the comment text.
Click the **“Save”** button to complete the action.
[](https://support.phonexa.com/hubfs/Tracking%20Pool%20Examination%204.png?hsLang=en)
To edit or delete the existing comments from the records, click the corresponding buttons via the **“Comments”** column.
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