---
title: Delivery Summary
description: The Delivery Summary report allows you to review the deliverability statistics grouped by different time periods.
---
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# Delivery Summary
## The Delivery Summary report allows you to review the deliverability statistics grouped by different time periods.
To view the “**Delivery summary**” report, go to **All Reports** \> **Mailing Reports** \> **Delivery Summary**.
[](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/384337863/5abc8b092e6d427a25790b8c/7F0avLq6L3EqIA_bjlC-odGcjBOnw8agzi5SH5FkMrD-evBk0AIjVhk6ae4V5t6XEQiUrmHWRbsDMgihkjt2TA4wSV8xYg9GxJ-I2tGHXyp_0SAeuhz4PYR-JLD-XYkizJ__eJf1%3Ds0)
The section contains four tabs:
- **Group by Hour.**
- **Group by Date.**
- **Group by Month.**
- **Group by Year.**
In the **“Group by Hour”** tab, you can view the hourly summary breakdown.
The block with the graph contains the following information:
- **Sent:** The total number of sent emails.
- **Failed**: The number of failed to send emails.
- **Delivered, %:** The number of delivered emails and a percentage of sent and delivered values.
- **Soft Bounced, %:** The total number of not delivered emails from all Campaigns due to email service issues and their percentage in the total number of sent emails.
- **Hard Bounced, %:** The total number of not delivered emails from all Campaigns due to email address issues and their percentage of the total number of sent emails.
- **Total Opens:** The total number of opened emails of all Campaigns.
- **Unique Opens, %:** The total number of unique opens and the open rate.
- Total Clicks: The total number of email link clicks.
- **Unique Clicks, %:** The number of unique email link clicks and click-to-open rate (the percentage of the unique clicks and unique opens).
- **Spam Reported, %:** The total number of emails that users marked as “Spam” and spam rate.
- **Unsubscribed, %:** The total number of unsubscribed emails and unsubscribe rate.
The block with the report contains the following information:
- **Hour**: The hour intervals.
- **Campaigns**: The number of Campaigns.
- **Sent**: The total number of sent emails.
- **Failed**: The number of failed to send emails.
- **Delivered**, **%**: The number of delivered emails and a percentage of sent and delivered values.
- **Soft Bounced**, **%**: The total number of not delivered emails from all Campaigns due to email service issues and their percentage in the total number of sent emails.
- **Hard Bounced**, **%**: The total number of not delivered emails from all Campaigns due to email address issues and their percentage of the total number of sent emails.
- **Total Opens**: The total number of opened emails of all Campaigns.
- **Unique Opens**, **%**: The total number of unique opens and the open rate.
- **Total Clicks**: The total number of email link clicks.
- **Unique Clicks**, **%**: The number of unique email link clicks and click-to-open rate (the percentage of the unique clicks and unique opens).
- **Clicks Through**, **%**: The percentage of the unique clicks and the total number of the delivered emails.
- **Spam Reported**, **%**: The total number of emails that users marked as “Spam” and spam rate.
- **Unsubscribed**, **%**: The total number of unsubscribed emails and unsubscribe rate.
You can narrow down the search results by using the following filters:
- **Date:** Select the date range for the report.
- **Campaign:** Select the Campaign.
- **Campaign Label:** Select the Campaign label.
[](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/384337893/99039a22116f844cdb8f90ec/Ggq_BlvNY_rcdalpdWV1qfofUVWEexJpwS574gfQSXZ0DlJ77F-MtRnDColMd23yHSP5FQJtdztx4T7CqwQLbWY-FuyhXMACaSJ6oav7Ye5NcC2KkB77hDliH4938-KXIDoegMzA%3Ds0)
In the **“Group by Date”** tab, you can view the daily summary breakdown. You can narrow down the search results by using the following filters:
- **Date:** Select the date range for the report.
- **Campaign:** Select the Campaign from the existing one.
- **Campaign Label**: Select the Campaign label from the existing one.
[](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/384337920/e1e94a67e3aae215969ece63/LbhJBrTURMt8tdp0O8LpApakVXWnuknxm1zXsAEuqtdr4w2o4jVetWrjAvF_CJaHFozZenxKA7AxL4cXzZ-bMgvFQtuL1hlGgPzDFsi6qQYgfNGjIz-xrfwSC8JCk0ukHURsvuV6%3Ds0)
To view the detailed information for a certain date, click the “**Detail**” button in the “**Actions**” column. In the “**Statistics for MM/DD/YYYY**” pop-up window, you will see the detailed breakdown for that date. In the **“Campaign”** column use the following buttons to go to the corresponding reports**:**
- **Statistics by Platform** redirectsto the**[Recipient Summary](https://support.phonexa.com/recipient-summary?hsLang=en)** report **\> Group by Platform** tab**.**
- **Statistics by Browser** redirects to the **[Recipient Summary](https://support.phonexa.com/recipient-summary?hsLang=en)** report \> **Group by Browser** tab.
- **Statistics by Country** redirects to the **[Geolocation Summary](https://support.phonexa.com/geolocation-summary?hsLang=en)** report \> **Group by Country** tab.
- **Statistics by Region** redirects to the**[Geolocation Summary](https://support.phonexa.com/geolocation-summary?hsLang=en)** report **\> Group by Region** tab**.**
- **Statistics by City** redirects to the**[Geolocation Summary](https://6013559.hs-sites.com/geolocation-summary?hsLang=en)** report **\> Group by City** tab**.**
- **Statistics by Template** redirects to the**[Campaign Summary](https://support.phonexa.com/campaign-summary?hsLang=en)** report **\> Group by Template** tab**.**
- **Statistics by Channel** redirects to the **[Campaign Summary](https://support.phonexa.com/campaign-summary?hsLang=en)** report \> **Group by Channel** tab.
[](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/384337947/70c9136e71a8b0dc89359c4d/uHJy83AviUriCjrRZfvGy-O4AWqv3aRJKuH1FB7qsksDyYjgI4wGgoxnlQWE-uPS6EwT5iZWlKcX_WlcBG5dYeYbWdRKt2YudXRBxkCfhN4-fU4tQcZocNuIFmBzzdA3Zpuv7pMe%3Ds0)
In the **“Group by Month”** tab, you can view the monthly summary breakdown. You can narrow down the search results by using the following filters:
- **Year:** Select the date range for the report.
- **Month:** Select the month.
- **Campaign:** Select the Campaign.
- **Campaign Label:** Select the Campaign label.
[](https://phonexa-4703e840ef03.intercom-attachments-7.com/i/o/384337978/d012629b9a19936317c452e2/b9xw8tLofPYtjHe5wH2u4PbGj8NuU7x-HSQrQkJA9o6ZFhc9iY20VnsgBDX3dZ32vgrjx9cGsUPeIomCHkjHHve9m7fMgKv_i9ihLmTV70xEmHlpezXRVvL-Ce-FlHYQJer68zdo%3Ds0)
In the **“Group by Year”** tab, you can see the annual summary breakdown. You can narrow down the search results by using the following filters:
- **Year:** Select the date range for the report.
- **Campaign:** Select the Campaign.
- **Campaign Label**: Select the Campaign label.
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