--- title: The “Add Do/Do Not Present Lists” feature description: Setup the disposition of ping back with the Add Do/Do Not Present Lists feature. Creation, updates, status, and more in one dashboard. --- [Skip to content](https://support.phonexa.com/the-add-do/do-not-present-lists-feature#main-content) [![phonexa\_logo-white](https://support.phonexa.com/hubfs/phonexa_logo-white.svg)](https://support.phonexa.com/?hsLang=en) Open main navigation Close main navigation - [➜\]](https://phonexa.com/) [➜\]](https://phonexa.com/?hsLang=en) Phonexa Support Center - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.phonexa.com/?hsLang=en) 2. [LMS Sync & Call Logic](https://support.phonexa.com/lms-sync-call-logic?hsLang=en) 3. [Client Management](https://support.phonexa.com/lms-sync-call-logic?hsLang=en#client-management) # The “Add Do/Do Not Present Lists” feature ## Setup the disposition of ping back with the Add Do/Do Not Present Lists feature. Creation, updates, status, and more in one dashboard. The **“Add Do/Do Not Present Lists”** feature allows you to add lead data to the Do or Do Not Present Lists based on the lead disposition. *Read more information about the Do and Do Not Present Lists section in the Knowledge Base [article](https://support.phonexa.com/present-do-not-present-lists?hsLang=en).* To view this setting, go to the **Client Management \> Buyer List** section, click the **“Configure”** button in the **“Action”** column and select the **“Integration”** tab. *Read more information about this tab in the Knowledge Base [article](https://support.phonexa.com/how-to-set-up-a-new-buyer?hsLang=en).* [![](https://support.phonexa.com/hs-fs/hubfs/image%201-Apr-21-2026-09-05-36-1730-AM.png?width=670&height=306&name=image%201-Apr-21-2026-09-05-36-1730-AM.png)](https://support.phonexa.com/hubfs/image%201-Apr-21-2026-09-05-36-1730-AM.png?hsLang=en) [![](https://support.phonexa.com/hs-fs/hubfs/image%201-Apr-21-2026-10-35-38-9342-AM.png?width=670&height=365&name=image%201-Apr-21-2026-10-35-38-9342-AM.png)](https://support.phonexa.com/hubfs/image%201-Apr-21-2026-10-35-38-9342-AM.png?hsLang=en) To enable the disposition ping back feature for the Buyer, set the **“ON”** value in the **“Disposition Ping Back”** field. Read more information about the Buyer’s Disposition feature in the Knowledge Base [article](https://support.phonexa.com/buyer-disposition?hsLang=en). The **“Add Do/Do Not Present Lists”** block contains the following information: - **Created:** The date and time when the setting was created. - **Updated:** The date and time of the last update of the setting. - **Product:** The name of the Product. - **Status:** The disposition that triggers leads to be added to the Do or Do Not Present List. - **Do/Do Not Present List:** The name of the Do or/and Do Not Present List. [![](https://support.phonexa.com/hs-fs/hubfs/image%202-Apr-21-2026-10-37-12-5655-AM.png?width=670&height=167&name=image%202-Apr-21-2026-10-37-12-5655-AM.png)](https://support.phonexa.com/hubfs/image%202-Apr-21-2026-10-37-12-5655-AM.png?hsLang=en) To add a new PL&DNPL setting, click the **“Add”** button and fill in the following fields in the **“Add”** pop-up window: - **Product:** Select the Product. - **Status:** Select the disposition (Converted, Bad Contact, Never Applied, Withdrawn, Pending, or any custom disposition set on the product). - **Do Not Present List:** Select the Do Not Present list to add leads to. - **Do Present List:** Select the Present List list to add leads to. *Note: As the Do and Do Not Present lists are created for the specific product fields, only values for the corresponding fields will be added to the list.* Click the **“Save”** button to complete the action. [![](https://support.phonexa.com/hs-fs/hubfs/image%203-Apr-21-2026-10-38-33-4532-AM.png?width=589&height=455&name=image%203-Apr-21-2026-10-38-33-4532-AM.png)](https://support.phonexa.com/hubfs/image%203-Apr-21-2026-10-38-33-4532-AM.png?hsLang=en) *Note: You can create only one setting per disposition that can contain up to 3 Do and Do No Present Lists.* To manage an existing PL&DNPL disposition ping back setting, click the **“Edit”** button in the **“Action”** column. Click the **“Save”** button to apply the changes. 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